Job Details
DESCRIPTIONYour success will be measured by the performance of your sellers and impact of sellers on creating a great customer experience for buying consumers The ideal candidate will possess a demonstrated ability to think strategically about business, product, and ecommerce challenges, with the ability to build and convey compelling value propositions to sellers of particularly small sTo be successful in this role you will have superior customer interfacing skills and demonstrate ownership, analytical ability and an eye for detail Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business climate.
Key job responsibilities Manage a portfolio of sellers who are top performers on the marketplace Manage and grow the seller's business through relevant business insights Build and execute seller level growth plans that cover key business opportunities for the seller and Marketplace.
Manage the seller relationship by championing the seller's needs on the marketplace Build strong communication channels with the seller, set proper expectations, provide clear status communications, and manage towards a growth plan.
Guide sellers on the best practices of Business operations to result in a great consumer experience Analyze relevant data to provide business insights Conduct deep dive analysis and present data trends on the seller's current business and future opportunities Publish recommendations and action plans based on data.
Partner with various internal stakeholders to unblock seller needs or fast track processes BASIC QUALIFICATIONSBachelor's degree required, MBA preferred EducationBachelor's degree required, MBA preferred Experience More than 2 years of experience in Account Management / Sales.
Experience in an analytical, results-oriented environment with external customer interaction Proven ability to manage the business 'by the numbers' Must be metrics-driven.
Excellent oral and written communication skills, presentation skills and ability to express thoughts logically and succinctly Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment Willingness to travel as per requirement to meet sellers and drive business objectivesPREFERRED QUALIFICATIONS.
Experience working with e-commerce, SME retailers, advertising, or mediaDeep understanding of the retail and wholesale landscape in India with prior interactions with sellersExperience selling nascent (embryonic/start-up) products/services into new marketsAccount Management experienced preferred