AMS Technical Support Professional Job In Ibm In Pune

Responsibilities:

Application Support Engineer needs to have at least a working knowledge of database management, multiple operating systems and multiple programming languages Perform, and manage Low to Medium production (Technical) support tasks and activities that require good subject matter knowledge regarding application, and its functionality along with the key technology using which the application is developed (eg, incident, change, problem management, controls, monitoring production processing) and ITIL framework, as defined in the Standard Operating Procedure manual

Preferred Technical and Professional Expertise:

• Experienced POS application configuration and operation consultant or administrator
• Escalate to next level (L2 / L3) depending on the complexity of the incident / problem.
  
  L2
• Technical Support: Perform, and manage Medium to Complex production (Technical) support tasks and activities that require in-depth subject matter knowledge regarding application, and its functionality along with the key technology using which the application is developed (eg, incident, change, problem management, controls, monitoring production processing) and ITIL framework, following the Standard Operating Procedure manual and escalate to L3 depending on the complexity of the incident / problem

BE/ B.Tech – CSE/ IT/ EEE/ ECE B.Sc, BCA, MCA

Ibm is looking for B.E. / B.Tech , BCA / BCM , B.Sc , MCA profile candidates.

Desirous candidates may apply through online mode.

IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.