Assistant Area Sales Customer Manager Water Job In Hindustan Unilever In India, Gurgaon / Gurugram

Job Position: Assistant Area Sales and Customer Manager, Pureit (Water & Air Wellness)Function: CDReports to: Consumer Cluster ManagerScope: PureitLocation: (North) Delhi ROBusiness Context and Main Purpose of the JobThe Customer Development team in India is broadly split into General Trade and Modern Trade General Trade contributes to 88% of HUL sales nationally Winning in General Trade and MT is crucial in sustaining top-line and in ensuring competitiveness through growing market share nationallyThe Area Sales Manager is responsible for the company's General Trade growth in a specific geography The ASM manages customer infrastructure by ensuring distributors are in place and running efficiently, leads a team of 5 Asst WL1 Sales Officers/Executives and drives sales and execution metrics.

IMO, we should mention a point on how the Pureit ASCM role is much more entrepreneurial role than most other sales rolesMain Accountabilities

• Customer Infrastructure: The ASM is responsible for ensuring that a robust Customer Infrastructure is in place in the territory Distributors are appointed by the ASM wherever necessary and it is his/her responsibility to track their overall performance on key metrics He/She monitors the financial health and profitability of all Customers and also negotiates TTS discussions with GTM Customers The ASM also needs to step in from time to time to resolve customer issues which cannot be handled at a field-force level.
  
  Along with his team (FF) the ASM is also responsible for primary & secondary customer complaint resolution
• Growth & Execution: The ASM drives Top-line growth in the area and ensures all execution metrics are also in place He is responsible for target splitting between sales officers and tracking them on a continuous basis He will also need to monitor channel-wise and category-wise growths in the territory It is also the ASM's responsibility to ensure all new launches are landed in the area and to ensure all merchandising activities are run well.
  
  Execution metrics are the input metrics for delivering share gaining growth and are hence very important
• Drive a team of around 5 WL 1s: Team handling & team building are the most important aspects of an ASM's role The ASM role is a key leadership role with around 5 direct WL1 reports The ASM is responsible for managing the team, motivating them and getting them to deliver their metrics He needs to understand the working style and strengths and weaknesses of each person to get them to reach their potential and also needs to provide developmental inputs on a continuous basis How an ASM binds a team together is often a make-or-break factor in performance of a team
• Ensuring right trade support as per category -channel construct and competitive context: The ASM works closely with the Customer Marketing Team to ensure the right kind of trade support is provided to help deliver metrices.
  
  He also feeds back competition activities/ops etc to the CM Team to ensure we are competitive in the market The ASM will need to meet with trade several times in a month to pick up inputs on these The ASM needs to ensure higher focus on categories of future & channels of future so as to ensure a balanced category-channel construct, sustainable from a growth point of view
• Liaising with key Partner Functions: The ASM liaises with the Supply Chain Team to ensure pack wise estimates are built correctly for the area He also ensures norms build up at an RS level are hygienic and supplies from depots are in order.
  
  He also ensures that the stock build up at Customer points are at the acceptable level The ASM works with the Commercial Team to ensure customers are healthy and that payments to company are in order
• Ensuring controls & financial hygiene:- Along with Commercial and Supply chain team & Supply Chain team, ASM is supposed to have check on system hygiene at customers on aspects like extent of sales return, extent of damage/ shortage claims, mismatch between primary & secondary, physical vs book stock mismatch, trade discount hygiene etc ASM needs to play an active role in probing cases of deviation from norms on the above mentioned aspects.
  
  
• Mention a point on how the ASM needs to work closely with the Service CDM to ensure that Pureit consumers get the best service The ASM also needs to work closely with his/her Modern Trade counterpart(Esp where MT is huge)
• Also, a point on travel The candidate should be open to travel for around 40-45% of the time (AP is a huge geography, travel for at least 3 days every week of an MOC)

Critical Success Factors for the JobKey Competencies:

• Bias for action
• Accountability
• Team Building and Leadership
• Customer and consumer centricity

Professional Skills:

• Demonstrated leadership skills
• Sound analytical skills
• Negotiation and Consensus Building
• Takes Initiative
• Team player who understands people well
• Proven ability to thrive in ambiguous environment.
  
  
• Result orientation
• Ability to express thoughts logically and succinctly

Essential:

• Analytical skills and demonstrated ability to manage the business by the numbers
• Jobs involving quick decision making
• Has good track record when it comes to delivering results (academic/ professional)
• Jobs involving extensive oral communication, people interaction & negotiation

Desirable:

• Experience in a highly analytical, results-oriented environment Preferably
• External customer interaction
• Experience of jobs involving active listening skills, highly consultative and solutions-oriented.
  
  
• Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable
• Experience in selling new products and developing markets

Hindustan Unilever is looking for .

Hindustan Unilever is looking for Any Graduate / Post Graduate profile candidates.