Assistant Manager Customer Support Job In Payu In India, Mumbai

About PayUPayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part ofProsusgroup, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumersAs a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single dayJob Title: Manager -Customer SupportJob Location: Mumbai, IndiaExperience: 7-10yrsJob description-Candidate should have 7-10 years of work experience in handling care backend ops and escalations-Should be able to speak with customers to handle escalations-Should have good communication skills-Should have managed team of 15-20 people-Should be able to find out required process corrections and reduce volumes at backend customer tickets-Should be a multi tasker-Should have experience of handling Escalation Desk-Will be responsible for MIS / Reports-Should be liaisingwith different stakeholders in the company for faster resolutions7,00,000 - 8,00,000 a yearAbout us:At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper We give people in high-growth markets the financial services and products they need to thrive Our expertise in 18 high-growth markets enables us to extend the reach of financial services.

This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online Being part ofProsus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact Find out moreOur CommitmentToBuilding A DiverseAndInclusive WorkforceAs a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and everyPayUneerso they can succeed, irrespective of gender, color or personal faith.

An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities

Payu is looking for .

Payu is looking for Any Graduate / Post Graduate profile candidates.