Assistant Manager Quality Analyst Job In Payu In Gurgaon / Gurugram, India

About PayUPayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part ofProsusgroup, one of the largest technology investors in the world is redefining the way people buy and sell online for our + merchants and millions of consumersAs a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single dayRole: Onboarding - Quality AnalaystLocation: GurgaonAbout the Role:Quality Auditor to handle the audits of KYC & Onboarding department of PayUWhat you'll be doing: Quality audit feedback / refresher training(s).

Red flags on any identified process improvement Issues affecting the process / product Operations background from NBFC/banking/credit/Fintech Industry .

Calibration session with Operations and other LOBs as need be Effective TNA & TNI Coaching for improvement .

Quality reports & deep dive Analysis Daily briefing dip checkWhat are we looking for 3+ years of experience into KYC and Quality Proficiency in Excel is preferred .

Average quality score of last 3 months should be 90% or above Strong interpersonal & communication skills, including the ability to communicate and coordinate effectively, efficiently and proactively both verbally and in writing Ability to identify deviations from process / product requirement.

The candidate should be able to handle pressure and should possess good communication skills Candidates from Payment gateway industry will be preferredAbout us:At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper We give people in high-growth markets the financial services and products they need to thrive.

Our expertise in 18 high-growth markets enables us to extend the reach of financial services This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online Being part ofProsus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact Find out moreOur CommitmentToBuilding A DiverseAndInclusive WorkforceAs a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers.

Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and everyPayUneerso they can succeed, irrespective of gender, color or personal faith An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities

Payu is looking for .

Payu is looking for Any Graduate / Post Graduate profile candidates.