Job Details
Who we are:Newfold Digital is a leading web technology company serving millions of customers globally Our customers know us through our robust portfolio of brands We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domaincom, Network Solutions, Registercom and Web.
com We help customers of all s build a digital presence that delivers results With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs The strength of our company lives in the intersection of our people, our customers, and our brands Resellerclub, provides volume based, mass-market Internet products to millions of customers worldwide.
Our portfolio includes a vast range of web-based products such as Domain names, web and email, hosting, digital certificates, payment gateways and many others that enable millions of individuals and organizations set up and maintain their online presenceWhat you'll do & how you'll make your mark: Review and analyse online payments Verify documents received as proof of payments and account ownership.
Processing Domain Arbitration cases Resolving Domain name ownership disputes.
Monitor resource utilization of products and services Daily operations involving documentation Ensuring adherence to ICANN guidelines.
ICANN accreditation for new Registrars Registrar liaison and handling operational tasks.
Setting up and managing Registrar Escrow DepositsWho you are & what you'll need to succeed: Experience: 0-2 years in Risk Assessment, Payment Gateway Support, Customer Service, or similar capacity, preferably on an IT platform Educational Qualifications: Graduate from any stream.
Preferably Commerce, Engineering, or BSC (IT or Computers) Impeccable communication skills Good working knowledge of computers and the Internet strong ability to develop new skills.
Proficient in MsExcel and MsWord.
Logical and analytical thought process Avid internet user Good investigative skills and strong attention to detail.
Highly motivated and energetic team player, with excellent interpersonal skills Must be willing to work in ShiftsWhy you'll love us: We've evolved we provide three work environment scenarios.
You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment Work-life balance Our work is thrilling and meaningful, but we know balance is key to living well.
We celebrate one another's differences We're proud of our culture of diversity and inclusion We foster a culture of belonging Our company and customers benefit when employees bring their authentic selves to work We have programs that bring us together on important issues and provide learning and development opportunities for all employees.
We have 20 + affinity groups where you can network and connect with Newfolders globally We care about you At Newfold, taking care of our employees is our top priority.
we make sure that cutting edge benefits are in place to for you Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more Building a community one domain at a time, one employee at a time All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs.
Where can we take you We're fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers Unfold new possibilities with #teamnewfold