Job Details
Roles and Responsibility
- The FI - Public Sector and Development Organisations (PSDO) team, part of Standard Chartered Bank's Corporate Commercial and Institutional Banking (CCIB) group, works with a client base of State-Owned Enterprises, Multilateral & Development Finance Institutions, Ministry of Finance, Central Banks, Microfinance Institutions and Development Organisations
- The segment is organised by geography into ASEAN and South Asia (ASA), Africa and Middle East and Europe and Americas This role will report to Head of PSDO, India and is based in Mumbai, India it includes within its remit strategic client coverage for a variety of PSDO clients in India along with direct ownership of a portfolio of clients (as Global Account Manager / Field Account Manager)
Summary
- We are looking for a candidate with honed origination skills, product knowledge and ability to work as part of a team Prior PSDO coverage is preferred, though not a requirement.
Non PSDO candidates will have to prove they have client relationship management and coverage skills needed to engage, evaluate, and assess all types of PSDO clients as well as structure and negotiate new transactions/requests - The successful candidate will be expected to both build on existing business and originate new client relationships by providing solutions tailored to the clients' needs and acting as a content provider to build credibility
- Ensure that product knowledge is continually developed and up to date especially expert knowledge of FM, Credit and working knowledge of Cash, and trade
- Given nature of clients, emphasis will be placed on appropriate assessment of credit, reputational, regulatory, and operational risk when business decisions are made, demonstrating consideration for the SC's reputation and safeguarding its clients, driving compliance with applicable laws, rules and regulations, adhering to internal policies, and maintaining ethical judgment regarding personal conduct
- Candidate will be required to maintain a well-informed and forward-looking view of the client business, stay current on all aspects of the assigned portfolio, including geo-political trends, portfolio performance and pipeline, compliance with internal policies, potential risks and opportunities.
- Prepare and present credit discussion memos and client pitch books in connection with new debt facilities and reviews on existing client facilities, by describing concisely structure / terms of products
- Maintain a strong working relationship with Credit, Legal and Compliance and other key stakeholders
- Support Head of PSDO on strategic initiatives, client management, risk management, origination and other related engagements
Strategy
- Lead the development and implementation of the client strategy for their designated PSDO portfolio as identified through the Account Planning process
- Accountability for delivering financial performance objectives (revenues, costs, RoRWA, etc)
- Accountability for all other objectives for the management and development of client relationships, specifically compliance (AML, CDD) and credit risk
Business
- Actively originate new business and grow the franchise by capitalising on bank competitive attributes (eg.
Network, Advisory, Financial markets and Transaction Banking, whilst selectively developing new relationships where appropriate - Engage senior management and decision makers of key clients to improve the quality of dialogue with clients, promoting a move away from 'transactional' reactive client coverage to consistent value-added partner/trusted advisor status Anticipate clients' needs and provide strategic advice, bringing in the relevant product partners as appropriate
- Maximise the profitable revenue to the Bank whilst maintaining focus on client outcomes, strengthening and deepening existing relationships both at the most senior and the operating level in the clients in the designated portfolio
- Professionally represent Standard Chartered at the highest levels with all stakeholders
- Bring strategic thought and vision as to how the geopolitical landscape regionally/globally is changing and how it affects the real economy
- Ensure that industry and product knowledge is continually developed personally and within the team
- Stay abreast and anticipate the developments of the economies in which our clients operate and govern
Processes
- Proactively manage the segment risk and controls:
- Close ties exist with key stakeholders eg Financial Markets, Transaction Banking, Risk, Country CEOs, CFCC etc
- Risks are appropriately identified and managed
- The team is suitably trained with respect to an understanding of the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute and, where possible, influencing policy formulation
- Key regulatory risks and concerns are raised into the governance framework throughout the PSDO team
- All sales disciplines are adhered in accordance with CIB/GB standards ie.
Account Planning, Call Reports, Deal Pipeline Management - Develop opportunities through attendance at industry events as necessary
Risk Management
- Take the initiative regarding regulatory, reputational and ethical matters, and providing proactive advice to clients as identified
- Ensure that key regulatory risks and concerns are raised into the governance framework at appropriate levels through the PSDO matrix
Governance
- Responsible for assessing the effectiveness of the Group's arrangements to deliver effective governance, oversight and controls in the business and, if necessary, oversee changes in these areas
- Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role
- Responsible for delivering 'effective governance' capability to challenge fellow executives effectively and willingness to work with any local regulators in an open and cooperative manner
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group's Values and Code of Conduct
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters
Key Stakeholders Internal:
- Engage with product partners within the region and globally to ensure breadth and depth of client coverage and deepening
- Engage with Client Managers on relevant client account management activities
- Consult with senior stakeholders in Risk and Legal & Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank
External:
- Designated point of contact with PSDO clients, acting as a trusted advisor/value added partner to clients
- Peers in the Corporate Banking sector
Our Ideal Candidate
- Ideally 5+ years experience in banking or other relevant environment
- Risk & AML certified as stipulated by Bank policy
- Languages: English and/or local language skills as relevant to country requirements
- CFA or Masters degree in Finance equivalent preferred
Role Specific Technical Competencies
- FM, TB products
- Should have a basic understanding of these products so as to spot opportunities from clients
- Lending
- Relationship Management skills
- Proven relationship management skills
- Effective Communication
- Both oral and written in a clear and concise manner as job involves proposal writing and presenting to various stakeholders
About Standard Chartered We're an international bank, nimble enough to act, big enough for impact For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.
If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you You can count on us to celebrate your unique talents And we can't wait to see the talents you can bring us Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential
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