Associate Systems Engineer Job In Allscripts In Pune

Degree Needed: BE/BTech/MCA

Exp Needed: 0 – 2 Years

Work Location: Pune

Job Description: We are searching for Associate Engineer who will be responsible for monitoring, reporting, and escalating events L2 team

Responsibilities

• Responds to customer technical problems/issues related to hardware, software
  and networking
• Owns customer issues from beginning to resolution (handles in place)
• Assists customers by diagnosing problems and providing resolutions for technical and service issues
• Perform tasks as identified in a daily task list
• Pre sales calling experience
• Basic Networking and windows administration knowledge and hands on experience
• Hands on experience on the SQL administration
• VPN Administration and configuration
• Routing and Switching
• Backup and storage basic understanding
• Uses troubleshooting techniques and tools to identify products that are defective
  and follows guidelines in issuing service calls/contacts.
  
  
• Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions
• Recreates, identifies and provides input on unique or recurring customer problems
  Monitors and tracks issues to ensure accurate resolution

Academic and professional qualifications:

• Undergraduates/ Graduate freshers & experienced both can app
• Bachelors in Computer Science/IT/Electronics Engineering, MC.
  
  A or equivalent
• Minimum ASE  0-2 years of experience in the IT security industry, preferably working in a NOC environment
• Certifications: CCNA, Backup/Citrix and MCSE certified

Candidate requirement:

• Should be open to work in days shifts
• Should have excellent communication skills in English
• Should have strong technical skills
• Strong interpersonal and presentation skills
• Ability to work with minimal levels of supervision or oversight

B.E/B.Tech/MCA

Allscripts is looking for B.E. / B.Tech , MCA profile candidates.

Candidate Direct Apply Also

Welcome to Allscripts! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Allscripts is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information.