Job Details
*Supporting the Digital department with use of integrated website applications and tools *Liaising with business departments to analyze and define requirements/user stories, design specifications, test cases, and test scripts for development resources *Managing daily operational tasks and executing support processes in accordance with department SLAs *Testing and implementing new application components, such as reports, batch processes, data extract programs, data import programs, and general enhancements for enterprise wide web applications *Keeping up to date on industry best practices and standards for web architecture, search engine optimization (SEO), web analytics, and content management systems (CMS) *Managing major and minor project implementation or execution to support crossdepartmental initiatives, strategies, or plans *Executing system administration and configuration tasks to support various departments *Creating and maintaining technical documentation and knowledge-based articles on new projects/programs, daily operations, or commonly faced issues *Facilitating new software acquisition processes by liaising between the vendor, business departments, legal and information security teams to compile contractual agreements *Understanding tasks, goals and needs of the target audience and translate them into creative concepts *Assisting test teams in quality assurance reviews to ensure that all the business requirements have been satisfied