Chatbot Technical Leader Job In Lilly In India, Bengaluru / Bangalore

• Provides technical leadership in Chat Bot/Voice Bot Space
• Implement a Chat Bot for Various Business
• Adapt quickly to change in requirements and be willing to work with different technologies if required
• Lead the effort to build, implement and support the data infrastructure
• Manage the Intelligence Automation Engineer and vendor partners, ensuring to prioritize projects according to customer and internal needs, and develops top-quality data pipelines using industry best practices
• Own most deliverables for the Medical Affairs Chat Bot team from a delivery perspective
• Lead cross-functional team members and stakeholders throughout projects of varying scope and complexity
• Gather requirements from business and IT users and Come up with Estimation
• Responsible for the design, development, and implementation of chatbot & voicebot agents using the Azure cloud services and Genesys
• Interface and liaise with both business partners and (potentially) external vendors

• At least 5 years of experience implementing Chatbot technologies
• Knowledgeable in basic concepts of NLP and NLU u2013 Intent Classification, Keyword/Entity extraction , Text Similarity, Text Pre-processing, dialog flows, speech to text, text to speech and telephony systems.
  
  
• Basic knowledge of Machine Learning concepts u2013 Training, Accuracy Evaluation
• Development experience in NodeJS, REST Services
• Experience of working in cloud environment like AWS, Azure, Google Cloud Platform, IBM Cloud
• Ability to embed chatbot in multiple channels like Web site, SMS, Email, Skype, Yammer, Facebook Messenger, MS Teams, WhatsApp, WeChat etc
• Knowledge on all phases of software development, including UI design and development, microservices design and development, relational and non-relational DBs, APIs and external integration, quality assurance, validation documentation, security, and infrastructure
• Knowledge on business functions and user stories, decompose them into technical specifications, and develop working application code for a cloud environment
• Hands on experience in building applications using Java Script frameworks (NodeJS), ReactJS/VueJS, No SQL Databases like MongoDB
• Experience with JSON file updates for content (product launch etc) to complete merge guard/ go live activities
• Knowledge of analytics / visualization via dashboards and reporting tools

• Bachelor's degree in Computer Science, Engineering, Statistics, Technical Science, or 3+ years of IT/Programming experience
• Minimum 2 years of experience in solutioning for Artificial Intelligence use cases, plus web application development & systems integration experience e.
  
  g REST/SOAP
• Prior solutioning experience with No SQL databases, integrating unstructured data

• Language u2013 Natural Language Processing, Natural Language Understanding, Speech to Text, Text to Speech, Sentiment Analysis, Language Detection, Classification, Telephony channel experience with Genesys cloud
• AI solutions u2013 Virtual Agents, intelligent case processing, Video Analytics, inference engines, stream monitoring, intelligent search, ontologies/knowledge representations, voice technologies (Speech To Text & Text To Speech), Custom Language Model creation
• Knowledge and experience in some of the key AI platforms, eg.
  
  , IBM Watson, Microsoft Azure Cognitive Services, Google Dialogflow, Facebook Witai, Chatbots using Microsoft Bot Framework or IBM Watson Assistant
• Web UI and dashboard design experience
• u00A0Experience working in a DevOps environment, and using industry standard tools (GIT, JIRA)
• u00A0Able to explain technical concepts in a non-technical language

• Proven success in contributing to a team-oriented environment
• Proven ability to work creatively and analytically in a problem-solving environment

Lilly is looking for Any Graduate / Post Graduate profile candidates.