Customer Service Executive Job In Bonvive India Limited In Navi Mumbai

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Job Details
To ensure customer engagement, service orientation and quality of delivery
Managing inbound/ Outbound voice process & customer service inquiry
Viewing and managing workloads
Identifying & assessing customers’ needs to achieve satisfaction
Strong phone etiquette and active listening skills.


Hands on experience in service desk ticketing system
Familiar with web portals & Mobile applications
Maintaining a positive, empathetic and professional attitude toward customers at all times
Acknowledging and resolving customer
Keeping users informed of progress
Logging all relevant service request details, allocating categorization and prioritization codes
Keeping records of customer interactions, transactions, comments and complaints
Conducting customer/user satisfaction call-backs/surveys
Support/understand customer needs and develop plans to address them.


Key Skills

Relationship Building Skills. Strong communication skill Trust-building Strong Clients interaction Strong Problem solving skill Attention to detail and concern for accuracy Strong telephone etiquette.
Candidate Profile
Relationship Building Skills.
Strong communication skill
Trust-building
Strong Clients interaction
Strong Problem solving skill
Attention to detail and concern for accuracy
Strong telephone etiquette.

Bonvive India Limited is looking for B .Com profile candidates.

Short Job Information


Job Title : Customer service Executive
Company Name : Bonvive India Limited
Job Location : Navi Mumbai
Education : B .Com
Category : Call Center
Experience : 5 ( years )
Post Date : 20 October, 2018
Last Date : 20 October, 2019
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How to Apply for Customer service Executive
Candidate can send the resume on my email id: phr@bonviveindia.com
About Bonvive India Limited
Bonvive India Limited has been established in 2016, is among the world’s leading manufacturers of spices & online medical assistance. We encourage a culture of health, safety & ethical work practice. We pride our self in commitment to our customer relationships built through many years of outstanding quality & integrity . Our philosophy is to provide value added solution and their timely and cost effective service.
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