Customer Support Executive Australian Process Voice And Non Voice Job In Naukri Hunter In Lucknow

About the Job( Non-Voice) Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology Then this is the role for you! Were looking for a Customer Service Associate- Non-Voice to provide intelligent and engaging email/chat responses to our tech-savvy and passionate customers As a Customer Service Associate -Non- Voice, You Will Provide support and resolve technical issues via email and other electronic communications Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs Leverage your experience to provide feedback to the team on how to improve our services Drive customer communication during critical events As a Customer Service Associate - Non-Voice, You Have 0 months to 4 years of customer service experience through phone, email and chat.

Fluency in written English Experience in the gaming/tech support (asset) Excellent oral and/or written communication skills Customer service experience with strong customer focus Excellent team player with experience and passion for gaming Strong multi-tasking skills Strong analytical and troubleshooting skills The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis About the Job(Voice) We are looking for a self-motivated individual with excellent customer service skills to join our team! Our Customer Support Associates will provide Multi-level assistance by diagnosing and solving the issues with the goal of providing the best solution to our customers This role is currently offered as WFOAs a Customer Service Associate - Voice, You Will Have daily interactions with customers and handle all issues from end to end via call Go the extra mile to engage customers in solving issues and ensure satisfaction.

Quickly and effectively build rapport with customers, diagnose and resolve issues Provide white glove service and have the ability to provide an overall excellent customer experience Managing customer expectations regarding estimated response times As a Customer Service Associate - Voice, You Have A post-secondary degree in any major 6 months - 4 years of customer service experience Fluency in spoken English Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer Excellent communication skills and high emotional intelligence Excellent problem solving and customer service skills Strong analytical & Interpersonal skills The ability to be a self-starter, a sense of urgency, and the ability to remain calm under pressure A flexible schedule Must be okay to work nights Benefits of working as a Customer Service Associate : An attractive compensation package with performance-based incentives Incredible learning and growth opportunities Outstanding rewards and recognition program & employee engagement activities Free Food and Transport while working on-site Medical InsuranceCall - 8188998899 , 8188998866Email- [HIDDEN TEXT]

Naukri Hunter is looking for .

Naukri Hunter is looking for Any Graduate / Post Graduate profile candidates.