Customer Support Representative Job In Saj Electronics Private Limited In Pune

Position : Customer Support Representative Job Description -- Provide quotes, order tracking, backlog SO report, invoicing process, material returns, Debot Note/Credit note exchange, customer payments follow up and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation)- Responds to Sales Team inquiries, expedites critical orders, communicates dispositions- Provide quotes, order tracking, backlog SO report, invoicing process, material returns, Debot Note/Credit note exchange, customer payments follow up and/or other such support to sales team members and/or external customers (including order expediting, stock queries, reporting and stock rotation)- May participate on teams for special assignments Responds to requests from senior management.

- Must have computer, email, phone, communication and problem solving skills- PO received from customer- Make sale order in Navision- Send acknowledgment to customer- Send mail to concern person in Product /Purchase With Po & So to process order .

- Take Order process acknowledgement from concern department- Follow up for VPD concern department- Send VPD to customer & Updated - As per customer CRD send Pull in & push out request to concern department- Send revised VPD to customer - Check payment Term- If Payment Terms Advance send Proforma Invoice to customer with bank details- Follow up with Customer till payment received - Prepare Invoice, Packing list & send to Singapore person - Send invoice copy & PL scan copy to customer and ask for FF details- Once received FF details from customer send to Singapore person for arrange dispatch- Send invoice copy & AWB to customer- Update PO & SO report

Urgent Hiring For Customer Support Representative Qualification- Any Graduation/ Pg Experience : 2 To 5 Yrs ( Related To Csr) Salary - Negotiable Location - Pune Please Share Your Resume - Hr@sajelectronics.in Contact No- 9561113775 / 8788210945

Saj Electronics Private Limited is looking for Masters In Technology (m.tech/m.e), Bachelor Of Technology (b.tech/b.e), Other profile candidates.