Job Details
Customer satisfaction Customer retention Customers Maintain good working relationships, Co-ordination, and communication Warehouse Manager Assist to meet performance targets .
Together with warehouse manager participate in problem solving and trouble shoot process improvement process Vender (warehouse provider, suppliers) Ensure all service provided meet DHL's requirement Ground handling Ensure proper and correct data entry of parts/goods is done Area Operations staff at all levels Daily working process review, discussion Supervision of Operations .
Organise appropriate shifts and manning levels to meet business requirements Ensure outbound stock is dispatched in system in the quickest, most efficient manner possible Ensure accurate data entry of all outbound shipments.
Adherence to customer's SOP Ensure that the SOPs are being followed and adhered to by warehouse Ensure SLA are met and actions to be taken to ensure all KPIs are met as agreed Safely and Quality Assurance Ensure safe working practices and environment within the shift.
Participate in DESC quality policy and initiatives eg ISO accreditation Skills .
Software skills (Word, Excel, PowerPoint, etc) Communication skills (English/Local Language), spoken and written WMS (Warehouse Management System) skills Minimum 2 years Warehousing experience, Minimum 1 year in SPL environment, .
Minimum 2 years experience in working on Warehouse Management Systems/ERP module like SAP, Oracle, etc Minimum 3 years experience in working and accomplishing tasks within a cross-functional/matrix type organization Bachelors Degree level