Delivery Manager Ii Job In Usgt Digital In India, Bengaluru / Bangalore

JOB DESCRIPTIONRole Proficiency:Independently deliver large and complex programmes within budget and schedule to meet the outcomes outlined Adhere to defined processes and quality standards for a portfolio with TCV of $5-10 mil Responsible for tracking financial operational and logistic decision making and implementing a robust governance model involving internal and customer stakeholders Outcomes:

1. Drive adoption of well-established delivery plans standards processes best software engineering practices right infrastructure RACI matrix and RAID Log to deliver high quality solutions to customers
2. Provide thought leadership to create a culture of innovation within the teams and develop innovative solutions to problems without precedent that improve business performance and contributes to organization goals
3. Responsible for the P&L of a portfolio with TCV of $ 5-10 mil and for achieving an EBITDA of at least 25%
4. Structure growth strategy around platforms and drive organic growth objective of 15-20% YoY
5. Generate customer advocacy by constantly delivering high quality products within timelines
6. Implement plans for a programme of digital transformation focusing on service improvements and value-adds Propose innovative ideas to the customer beyond standard delivery
7. Engage and develop deep business relationships with key client stakeholders and drive through the E2E requirements of the delivery ensuring customer expectations are met
8. Drive Service Level management pre-empt and mitigate delivery risks
9. Build and manage a span of control of up to 100 associates providing individual team and peer mentoring ensuring high levels of team engagement and developing capabilities within team function and organization
10. Implement a robust knowledge management plan by building a solid network for collaboration to avoid single points of failure
11. Improve and optimize the overall delivery process within budget
12. Apply financial levers to improve the cost of delivery and thereby cater to or improve engagement level profitability
13. Conduct periodic reviews and tracking of delivery milestones and processes make decisions and recommends approach based on the results from the reviews
14. Effectively structure and drive SteerCo meetings

Measures of Outcomes:

1. Revenue (Targets vs Actuals)
2. Profitability (Targets vs.
   
   Actuals)
3. Digital Services Mix (Targets vs Actuals)
4. Services Penetration Mix (Targets vs Actuals)
5. Transformational Value delivered to client (as defined)
6. Customer Satisfaction
7. People Satisfaction
8. Conversion from Staff Aug to Outcome based (or) managed capacity engagements
9. Number of unsolicited proposals (or) innovative ideas presented to customer
10. DSO Target (no overdue invoices from customer)

Outputs Expected:Domain / Industry Knowledge:

1. Forecast the overall business requirements and market trends
2. Have meaningful conversations with key client stakeholders interpret the data and enhance the quality of the proposed solution
3. Make useful recommendations based on existing gaps and recommend specific UST services and solutions
4. Manage domain related project management issues in multiple projects
5. Validate roadmap for customer strategy
6. Review to contextualize the solution to the industry

Technology Concepts:

1. Recommend appropriate framework approach and solution to meet the functional and non-functional requirements
2. Identify technologies and product relevant to UST in the short term (1 to 2 years)
3. Guide solution response team
4. Guide team evaluate work products and connect to technology officers in customer organization
5. Identify and leverage the most appropriate tools

Profitability Management:

1. Create profitability sheet based on resource plan
2. Enable outcome based pricing
3. Present analysis to senior management
4. Create cost benefit model using ROI IRR and other management concepts
5. Track and monitor profitability of projects on an ongoing basis
6. Change pyramid rate changes and other onshore / offshore changes

Pricing & Licensing Models:

1. Create an integrated pricing model
2. Guide team members to apply pricing techniques
3. Interact with relevant stakeholders during deal process
4. Compare contrast and choose suitable commercial models among those practiced in the industry
5. Optimize key levers of the business model to make the commercial proposal competitive

Account Management Processes and Tools:

1. Prepare internal reports
2. Manage at least 1 account ($5-10 mil) independently including responsibility for top line and bottom-line targets manage customer relations
3. Work independently with account teams in mining account(s)
4. Provide support to the specialist to create an account plan aligned to customer needs and UST approaches and strategies

Project Management:

1. Plan and manage engagements encompassing large and complex projects as defined within UST
2. Identify risks and mitigation strategies on an ongoing basis and implement the same for large / complex projects
3. Proactively anticipate the risks and identify avoidance / mitigation strategies on an ongoing process
4. Monitor complex integration / interdependence across work streams within the span of the project
5. Implement best practices with measurable business value adds
6. Set quality goals and processes
7. Influence project strategy by proposing new or alternative solutions while being proactive in identifying issues and resolving them balancing effectiveness and efficiency

Stakeholder Management:

1. Acts as escalation point for all issues specific to projects
2. Manages escalation from customer by providing frequent updates to both UST and customer leadership on resolution progress
3. Plans and supports vendor/partner management activities- vendor/partner assurance procurement invoice approvals
4. Ensures invoicing on time and collection of payments from customers is within agreed payment terms (DSO target)

Team Management:

1. Effectively manage the managers
2. Resolves team conflicts with a proven ability to implement and communicate difficult decisions
3. Maintains positive business relationships among internal stakeholders
4. Demonstrates approachability and transparency in working with the team

Estimation and Resource Planning:

1. Review validate and negotiate estimates across service lines
2. Conduct resource planning (pyramid people development) at an engagement level
3. Conduct impact analysis for changes and analyse corresponding impact to overall estimates resource loading
4. Review project scope and schedule in project plan

Knowledge Management (KM):

1. Ensure that the KM plan / platform exists for all new joiners to the engagement
2. Harness project level learning's across the engagement
3. Promote continuous knowledge management
4. Define and improve Knowledge Management Effectiveness for the engagement

Requirements Management:

1. Identify deviations in requirements gathering process with the customer
2. Leverage UST capabilities experience to identify solution accelerators and value adds to the customer
3. Assess the quality content and coverage of the requirements gathered

Solution Structuring:

1. Customize UST service offerings for customer needs
2. Provide thought leadership based on the pattern to come up with additional service offerings
3. Carve out complex solutions / POCs for a customer based on their needs
4. Recommend technology specific accelerators / tools for the overall solution along with optimal features e.
   
   g time savings cost benefits
5. Build strategies standards and guidelines for existing services

Benefits Management:

1. Identify track and report SMART benefits for a program
2. Identify impact of the program to various stakeholders
3. Identify impact of program environment changes on the benefits
4. Measure and report outcomes on a defined frequency
5. Devise an action plan if there is a risk of not realizing desired benefits
6. Steer the program towards the desired vision and sustained and timely realization of benefits

undefined:

1. Steer the program towards the desired vision and sustained and timely realization of benefits

Skill Examples:

1. Account level strategy planning
2. Identify project risks and define action plans to mitigate
3. Define a project plan by breaking it down into individual project tasks
4. Communicate project progress to all relevant parties reporting on topics such as cost control schedule achievements quality control risk avoidance and changes to project specifications
5. Delegate tasks and manage team member contributions appropriately
6. Manage external contracted resources to achieve project objectives
7. Optimize project portfolio timelines and delivery objectives by achieving consensus on stakeholder priorities

Knowledge Examples:

Project methodology including approaches to define project steps and tools to set up action plans

1. Technologies to be implemented within the project
2. Company business strategy and business processes
3. Development and compliance to financial plans and budgets
4. IPR principles and regulation
5. Structured project management methodologies (eg agile techniques DevOps)

Additional Comments:Data Science Director 'Required Skills: Successful candidates will have demonstrated the following skills and characteristics: Must have: Experience in designing, building and deploying ML models in cloud environments and ability to converse with client teams on cloud technologies (At least 1 of the 3: Azure ML, GCP's Vertex AI platform, AWS SageMaker) Must Have 6 out of below 8 skills Solid knowledge and experience of supervised, unsupervised machine learning algorithms such as classifiers.

For eg: classifiers, cluster analysis, dimension reduction, regression etc Good knowledge of statistics For eg: statistical tests & distributions Experience in Data analysis For eg: data cleansing, standardization and data preparation for the machine learning use cases Experience in machine learning frameworks and tools (e.

g scikit-learn, mlr, caret, H2O, TensorFlow,, Pytorch, MLlib) Advanced level programming in SQL and Python/Pyspark to guide teams Expertise with visualization tools For eg: Tableau, PowerBI, AWS QuickSight etc Understanding of emerging technologies and latest data engineering providers Understanding of Agile, SCRUM and Continuous Delivery methodologies Nice to have: Working knowledge of containerization ( eg.

AWS EKS, Kubernetes), Dockers and data pipeline orchestration (eg Airflow) A consultative approach to problem solving, ability to convert complex & ambiguous problem statements into a simple, scalable yet effective solution Experience with model explainability and interpretability techniques Multi-task and manage multiple deadlines Responsible for incorporating client/user feedback into the Product Ability to think through complex user scenarios and design simple yet effective user interactions Developed POCs to help the business recognize the feasibility of an automated solution Worked with senior stakeholders, product, data and design teams to assist with technical issues and translate technical solutions for a wider audience group (technical and non-technical).

Strong written and verbal communication skills, worked collaboratively with teams across different geographic locations Good presentation skills should be able to present findings and insights in a manner understandable to business Roles and Responsibilities: Leadership Help Analytics Insights Practice make a bigger impact in Firm's overall positioning in the market Work closely with Analytics Insights Practice leadership, partners in leading the team and develop capabilities Be a sounding board for ideas that deliver value Showcase thought leadership and innovation mindset in interactions.

Understand and articulate PwC capabilities and expertise Implement cloud data solutions in the context of business applications, cost optimization, client's strategic needs and future growth goals as it relates to becoming a 'data driven' organization Establish a solutions-based practice, grow an organization, develop approaches/ methodologies, lead engagements, and provide consistent communications to clients and leadership teams and, Create an environment where people and technology thrive together to accomplish more than they could apart Promote and encourage others to value difference when working in diverse teams Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders Influence and facilitate the creation of long-term relationships which add value to the firm Uphold the firm's code of ethics and business conduct.

Sales Participate in pre sales process and drive deal solutions Work closely with Partners and clients to build proposals, RFP and accounting for budgetary plans Possess a Point of View on Industry and market trends and their implications to clients and businesses Project Delivery and Management Manage communication and project delivery between India and US teams Manage client proposals, presentations, and act as subject matter expert on analytics discussions Structure the approach and deliverables for multiple analytics engagements simultaneously Manage team members proactively Help junior members develop the analytics path to align with overall project objective And mentor juniors and team members on analytics and project delivery best practices Help assess the impact of work, and conduct so-what analysis Develop storylines and make presentations Build relationships with key stakeholders and drive independent business outcomes Understand and deliver on key performance Indicators and Priorities Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments Firm Building & Intellectual Capital Development Contribute to research, white papers, blog, and other IC development activities Encourage and motivate teams to scale and upskill Support team to disrupt, improve and evolve ways of working when necessary

Usgt Digital is looking for .

Usgt Digital is looking for Any Graduate / Post Graduate profile candidates.