Direct Walk In Drive For Pa Customer Service On 12th Jan At Uppal Hyderabad Job In Genpact India Private Limited In Hyderabad / Secunderabad, Telangana, Warangal

Interview Location - Genpact India Pvt Ltd, 14-45 IDA Uppal, Hyderabad, 500039 Time: 11 to 2 PM Job Location: Warangal, Hyderabad (Work from office)DescriptionWith a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world's biggest brandsand we have fun doing it Now, we're calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it Come, transform with us Transformation happens here Come, be a part of our exciting journey! Are you the one we are looking forWe are inviting applications for the role of PA, Customer Service Responsibilities

• Respond to customer queries and customer's concern
• Making outbound calls to Customers and Employers
• Provide support for data collection to enable Recovery of the account for end user.
  
  
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and bring up product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis
• Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment

Qualifications we seek in youMinimum qualifications

• Graduate (Any Discipline)
• Freshers are eligible

Preferred qualifications

• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent
• You should be able to work on a flexible schedule (including weekend shift)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation For more information, visit wwwgenpact.

com Follow us on Twitter, Facebook, LinkedIn, and YouTube

We Are Inviting Applications For The Role Of Pa, Customer Service

Genpact India Private Limited is looking for Any Graduate / Post Graduate profile candidates.