Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible We dream big together, supporting each other to make our individual and collective dreams come true.
The future is ours, and it starts with you With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies Learn more on and about their experiences working at ServiceNow Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role.
We believe skills and experience are transferrable, and the desire to dream big makes for great candidatesJob DescriptionServiceNow is currently seeking aGlobal Partner Leader (GPL) to join the Alliances and Channel Ecosystem (ACE) team At ServiceNow, we are creating a vibrant, world-class Global Partner Ecosystem to enable and accelerate growth to $15B+ As part of the ACE organization, this role will have responsibilities for generating revenue with a set of identified partners across the AMS, EMEA and APAC marketsThis senior leadership position is a high-profile growth opportunity for managing the Infosys global strategic relationship.
This demands a highly motivated individual with strong sales, communications and organizational skills that is eager to learn and become part of a rapidly growing companyTheGPLwill provide executive and global sales leadership to the Global Partner Management team to drive and generate new business sales revenue via 'sell-to', 'sell with' and 'sell through' motion This will be achieved by territory planning, account planning, forecasting, using business development techniques and field-based sales activities within the strategic partner and engaging with the ServiceNow ecosystem to ensure success in generating revenue opportunities and effective management and closure of sales opportunities This qualified individual will also collaborate with a world class cohort of global-regional team of partner Alliance members and drive the unified partnership program to achieve revenue growth and enhance our ability to deliver an exceptional customer experiencePrimary Responsibilities
- Build global, strategic multi-year joint plans with Partners focused on Co-Sell & Co-Delivery with joint resources and other 3rdparty alliances to Accelerate NOW-Partner Clients' Digital Transformation Journey
- Enable & establish World Class joint engagement for joint NOW-Partner offerings with other key markets to follow.
- Drive Alliance operational rigor and business review governance with ServiceNow and Partner senior leaders
- This individual will be responsible for joint selling, partner management & regional governance to enable and accelerate growth against prescribed ACE NNACV via 'Sourced' & 'Influence' revenue targets for Partner, as well as showcase wins This leader will have cross functional engagement with field sales, solution sales specialists, pre-sales, and customer outcome services teams to drive accelerated pipeline expansion and growth via NOW's platform and solutions and successful co-delivery in our targeted regulated market clients The role will also work cross-functionally within ServiceNow and with top global delivery partners to execute on '3-way' business plans including ServiceNow and designated GSI implementation partners This is a high-profile position providing a significant platform for professional growth and business impact
- Create joint business plans including launch planning, enablement, and co-marketing plans.
- Lead the effective collaboration of 'deal level' tactics between ServiceNow sales teams and Partners at both new and existing customers to drive new logos & NNACV 'Sourced-Influence' revenue
- Work strategically to identify new industry specific 'use cases and solutions' with key partners
- Develop world class business plans with associated QBR governance & exec sponsorship with thetargeted partners toinclude committed targets & shared metrics
- Manage potential roadmap conflicts and develop aligned approaches and resolutions at Executive levels
Additional Requirements:
- Established operational relationshipswithin theGlobal SI community.
- Track record of consistent quota attainment & over achievement
- Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals Knowledge of System Integrators, Resellers &Independent Software Vendors is a must
- Ability to engage directly in the sales cycle on joint 'must win' pursuits/opportunities, as well as facilitatejoint engagement as and when necessary
- A strong background in sales or alliance partnerships gained within the Cloud/SaaS space, managing multi-million-dollar deals
- Align, localize, and execute joint GTM strategy and multi-year regional business plans with targeted partners, as well as ensuring development of compelling JOINT GTM value propositions aligned to NOW's Three Primary Workflows
- Demonstrable track record of achieving and exceeding targets whilst managing a small number of large accounts or alliance partners, ideally with a next generation software company.
- Clearly defined joint go-to-market initiatives with key NOW-Partner global exec sponsors with key milestones and progress tracking metrics & associated rigor to 'inspect what we expect'
QualificationsTo be successful in this role you have:
- Multi-year track record of proactively & successfully co-selling and co-delivering with Partners including established global & regional sales, technical & services executive relationship, as well as senior sales, technical & services relationships in the field
- Strong executive presence & track record of consistent quota attainment & over achievement
- Ability to engage directly in the sales cycle on joint 'must win' pursuits/opportunities, as well as facilitate co-sell opportunities
- Develop and execute joint GTM strategy and multi-year global business plans, as well as ensuring development of compelling joint GTM value propositions aligned to NOW's Three Primary Workflows
- Develop and execute joint go-to-market initiatives with key NOW-Partner exec sponsors with milestone and progress tracking metrics & associated rigor to 'inspect what we expect'
- Align & leverage ACE global initiatives & programs to enable efficient and scalable processes (eg Joint Pursuit Planning with Strategic Deal Registration), forecasting, compensation, training/enablement, and operational excellence.
- Must be a team player that is goal-oriented and confident, with aptitude and desire to build high-performing teams This individual must demonstrate an ability to get things done, manage multiple stakeholders both internally and externally, work in a true 'east-west' operating model with both direct line and dotted line team members, build consensus and resolve conflict in a highly collaborative manner
- Diligent at measuring and communicating progress to achieve targeted business results, identifying obstacles and associated remediation plans
- The successful candidate will be adaptable and flexible, able to work and thrive in a highly dynamic environment
- Software industry domain expertise (preferably SaaS), and the ability to understand complex technology problems.
- Strong previous background in Partner Alliance Management
- Effective at building relationships (internally and with partners), collaborating, and influencing others experience working with senior executives/ partners in cross-company projects
- Strong communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfort in business and technical discussions
- Self-starter who enjoys working in a fast-paced, collaborative, and high-growth environment
- Strong team player who is also an independent thinker
Additional InformationServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work to learn about our work personas: flexible, remote and required-in-office If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the US.
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