Global Product Support Intern Job In Autodesk In Bangalore

Job Description:

We’re hiring interns to join us on an exciting journey that will see them be part of Global Product Support (GPS) which is a dynamic team of product, industry, and workflow experts responsible for delivering support services to customers ranging from Territory Accounts (SMB) to Named Accounts (Enterprise) We provide technical guidance, analytics, thought leadership, and hands-on, root-cause problem resolution to help and inspire our customers to maximize the business value and adoption of their technology investments

Responsibilities:

• Respond to support requests via multiple channels and following documented processes
• Provide prompt, friendly and efficient assistance to Autodesk customers on a variety of issues and questions, such as product features, usage, etc
• Document support interactions in a company-wide case management system
• Research, verify, and document product defects
• Manage customer expectations by providing timely updates on progress support cases

Bachelor’s degree in Civil engineering/ Architecture / Structural or equivalent degree
Knowledge of:
Basics of Civil / Architectural Engineering.
Working Knowledge on Revit Architectural / Revit Structural / Civil 3D
Basic knowledge on cloud collaboration (BIM / comitative software)
6-month, full-time commitment from Jun to Dec 2022

Autodesk is looking for Any Graduate profile candidates.

Desirable students can apply for this posts through online mode.

Autodesk is an American multi-national software company that is committed to the cause of great design. With a product portfolio of 100+ software products across, Desktop, Cloud & Mobile, Autodesk caters to the design software needs of the architecture, engineering, construction, manufacturing, media and entertainment industries.