Housekeeping Team Leader Job In Accor In Mumbai, India

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Job Details

Company Description'Why work for Accor We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality Discover the life that awaits you at Accor, visit https://careers.

accorcom/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS'Job Description

To check Public Areas and guestrooms
To check all the guest rooms, VIP in-house, VIP arrival and long staying guests
To prepare and issue room status report
To report and follow up on repair and maintenance.
To document all daily activities and events such as guest complaints in the logbook
To attend to guest requests and complaints Takes corrective action
To assist in the inventory of guestroom linen
Sees adequate storage of supplies inventory on assigned floors to safeguard against shortage or loss.
Prepares supervisor's report, accomplishes requisition from and maintenance work orders
Reports and turns over any items left by guests to Lost & Found in-charge
Maintains high standards of cleanliness of all guest and service elevators
To check on the standard of 'Turn down services'
To liaise closely with Front Office regarding guestroom status.
TL - HK ensures that they wear their full Sofitel uniform including the name tag jewelry meeting Sofitel specification
To provide a courteous and professional service at all times
To maintain good working relationships with your own colleagues, and all other departments
To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety
To carry out any other reasonable duties and responsibilities as assigned
To perform secondary duties as assigned by the Assistant Housekeeper.
To check Public Areas and guestrooms
To check all the guest rooms, VIP in-house, VIP arrival and long staying guests
To prepare and issue room status report
To report and follow up on repair and maintenance
To document all daily activities and events such as guest complaints in the logbook.
To attend to guest requests and complaints Takes corrective action
To assist in the inventory of guestroom linen
Sees adequate storage of supplies inventory on assigned floors to safeguard against shortage or loss
Prepares supervisor's report, accomplishes requisition from and maintenance work orders.
Reports and turns over any items left by guests to Lost & Found in-charge
Maintains high standards of cleanliness of all guest and service elevators
To check on the standard of 'Turn down services'
To liaise closely with Front Office regarding guestroom status
TL - HK ensures that they wear their full Sofitel uniform including the name tag jewelry meeting Sofitel specification
To provide a courteous and professional service at all times.
To maintain good working relationships with your own colleagues, and all other departments
To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety
To carry out any other reasonable duties and responsibilities as assigned
To perform secondary duties as assigned by the Assistant Housekeeper