Job Details
Job DescriptionAbout Division: HR Solutions (India) is an integral part of the Firm's Human Resources division providing fundamental operational support across all areas of HR on a global basis The main objective for this function is to play a lead role in driving thoughtful process and automation solutions that drive efficiency, reduce the cost of operations, and mitigate operational risk across the Talent domain globally The scope of these solutions includes continuous improvement and/or troubleshooting for processes already in place as well as designing new processes This function is also responsible for business-as-usual activities and to support Firms Performance and Learning Management system and downstream applications Responsibilities Managing escalations/inquiries in a timely manner .
Well-versed with functionality of a Workday, with 1-2 years hands on experience in updating Workday Process Hire to Rehire processes in Workday like, Job Changes, Personal Data, Compensation Changes in Workday Manage EIBs, Year End and Major Re orgs Investigate and remediate downstream issues Managing escalations/inquiries in a timely manner .
Prepare and manage required documentation Ability to identify process issues through day to day work and/or audits and come up with solutions Be a part of / champion automation project Working with SME and manager to prioritize assigned work Ensuring data quality and accuracy by running data audits Qualifications .
Candidate must have a Bachelor's degree with at least 2-5 year of operational experience Should have worked in HR Operations Hire to retire processes for 2-3 years Microsoft Excel proficiency is required Communication/client relationship skills: Ability to build trusting relationships and interact/negotiate with HR partners .
The ability to balance multiple priorities in a fast-changing environment Must be a team player who enjoys high volume, fast paced and dynamic environment Good understanding of Workday, Business Objects, HR Onboarding applications, Taleo (or other Applicant Tracking Systems), HR Reporting and data analysis a plus .
Strong verbal, written communication, and organizational skills Microsoft Office skills in Power Point, Projects, etc Must have a sense of urgency when working on assigned tasks and the ability to balance multiple priorities in a fast-changing environment .
Comfortable with learning new systems and technologies Ability to work independently to 'figure things out' and be comfortable to propose solution Attention to detail and organizational skills a must