Job Details
Job InformationJob TitleConfiguration Analyst IJob Code111489TrackProfessionalBusiness UnitOLB Health COEARL Level (1 - 9)8Reports toARL 6EducationB Tech/MCA or relevant qualification Work Experience0 to 2 yrsShift TimingsFlexibility to work in 245 shift environmentAon OverviewWe are a leading global professional services firm providing a broad range of risk, retirement and health solutions Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performanceScopeBusiness OverviewWork Description/Role Summary: Role overview: Aon Health & Benefits offer market-leading consulting, broking and delivery services to clients and their employees across organizations of all s, geographies and industries These offerings include: end-to-end solutions to benefits management, alignment of your benefit plans with corporate strategy and policies, considerable purchasing leverage, systematic and structured approachThe Config Analyst I is responsible for building and configuring the benefit schemes for clients using internal/external configurable platforms, against business requirements.
The Config Analyst I will work closely with the System Analyst/Business Analyst/ Data Analyst, providing support against internal user acceptance testing and user acceptance testing defects and will be responsible for improving quality in both the delivery of change and business as usual activities Ongoing Operations Detailed knowledge of their client's flexible benefit plan enabling them to support the client and the internal team Provide technical expertise and domain knowledge Work with the Business Analyst /System Analyst/ Data Analyst to ensure key learning areas are driven out across all flex clients.
Should be able to perform transparent communication with Ops Manager/Team Design & Configuration Designing/encouraging innovative functional solutions which meet the needs of the client and are in line with the current strategy for the product Configuring the flexible benefit platform, workflow and content management systems in line with the business requirements .
Include configuration friendly comments in the customization and descriptions to ease the maintenance Assigned tickets should be delivered with 1st time quality and no issue with proper impact analysis 100% coverage in unit testing in terms of the requirements from the Plan Provision Peer review of aligned projects should be within acceptable limits .
Should be responsible for doing peer review on area of expertise Actively referring Client data warehouse/Training Videos before reaching for any support and there should be not instance for lapse on this process SYD Champion in any area within your function/COE Internal Acceptance Testing & User Acceptance Testing Taking ownership of actions and defects from user acceptance testing and implementing solutions / fixing such defects until resolved completely Release Management Encourage best practice/champion for the release of configuration items .
Supporting system releases in the form of test support Influence Best configuration and release practices within the teamSkills & Knowledge Requirements: Mandatory Skills (Behavioral)Mandatory Skills (Specialized)Good To Have : Good Communication skills - both written and verbal Configuration: Content Management System, Kentico experience preferred .
Should be sound with Team Work, Time Management, Analytical Skills Flexibility to occasionally extend work hours to meet business needs Flexibility to move across client teams and project teams Should have sound analytical skills Basic SQL skill / Knowledge of Databases.
Web technologies: HTML, CSS Excel, Content Management System- Kentico ,J-queryWorks with:- Small to large project teams and extensive interaction with internal and/or external clients 2525230