International Voice Process Job In Rgs Raising Global Solutions Private Limited In Hyderabad / Secunderabad, Telangana

Job Description:Kindly know the minimum criteria for collections executiveCandidates with good communication Willing to work in voice process Open for shifts ( currently the log out will be 11:00 pm IST, but may be Rotational Shift & Rotational Off) Rounds of interview (PIR, Voice & Accent, HR & Ops round)Essential Responsibilities Handle outbound calls and/or receive inbound calls regarding consumer past due on their credit card accounts Educate customers regarding their past due credits Make use of problem-solving/decision making skills to achieve the highest level of customer satisfaction Make use of negotiation skills to help Customer Setup payment arrangements to bring past due accounts current Comply with over-all call quality standards Adhere to company rules and polices especially on Time and AttendanceRequired Skills: QualificationUndergraduates/Graduates Experience 1- 5 years Excellent English Communications Skills Passion for Collections through Customer service Prior Collections/Customer Service experience is good to have Unyielding Integrity Ability to work in a challenging environment Flexibility to work in US shifts (Willing to work in 24/7 work environment) Flexibility to work during Indian and US holidays Knowledge of basic computer skillsDesired Characteristics Excellent problem-solving and analytical skills Effective communication skills, both verbal and nonverbal Proficient computer skills, including the ability to manage information in multiple windows, type while talking and utilize Microsoft Office (Word, Outlook, etc)Virtual Rounds of Interview (Webex Interview): PIR (Personal Introduction Round) Voice and Accent Round HR & Operations (Final) round

Rgs Raising Global Solutions Private Limited is looking for .

Rgs Raising Global Solutions Private Limited is looking for Any Graduate / Post Graduate profile candidates.