Job Details
We have an urgent opening for Role: INTERNATIONAL VOICE PROCESS TECHNICAL SUPPORT PUNE UPTO 6 LPA Salary: upto 6,00,000 Indian Rupees Experience: 0 - 6 years Company: Genesis HR Services Location: Pune We find your experience and skills matches to the requirements of the role We plan to close the open positions in next couple of days Apply to the job by clicking on 'Apply' or 'Reply' button Job Description: INTERNATIONAL VOICE PROCESS l TECHNICAL SUPPORT Salary: 17 k in hand for freshers 35 LPA for 1-2 year Exp UPTO 6 LPA for 2+ yr experienced candidates Excellent Communication Required 5 days working 2 days rotational off US Shifts Both side cab is available Location : Pune Vishakha : +91 87646 49941Job Description: Graduation with 15year full time education is mandatory, candidate need to have degree completion certificate with complete mark sheets.
No undergraduates Excellent communication skills CEFR :: B1, C1, C2 Minimum 1 year work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting printer issues, Bit locker, MS teams, BIOS Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident Knowledge of Incident Management lifecycle.
Aware of current role SLA and Metrics handled Talents should be based out of Bangalore or Pune Work from Office is mandatory, No option of hybrid and WFHThanks & Regards Vishakha