Job Description:
Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat) We are a group of driven and hard-working individuals If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Consultants in this role get to:
Be the point of contact: Develop outstanding customer service skills Sit in on multiple simultaneous live chat sessions to provide exceptional customer service Answer inbound Calls.
Provide basic troubleshooting on a variety of products and services
Qualifications:
Our most successful candidates will have:
A High School diploma or GED
Excellent verbal and written communication skills; proficient reading skills
Multi-tasking skills, showcased through the use of several applications (experience working with CRM applications preferred)
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience
Proven customer service skills
Sutherland Global is looking for Any Graduate profile candidates.
Short Job Information