IT Customer Service Job In Accenture In Bangalore

Job Description:

• You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions
• You will also be responsible for closing the fault and complaints within SLA'
• You will be working as a part of IT Help desk team assisting in application related technical issues
• You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support
• This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems

• Problem-solving skills
• Ability to establish strong client relationship
• Ability to work well in a team
• Written and verbal communication
• Ability to manage multiple stakeholders

Qualifications: Any Graduation

Accenture is looking for Any Graduate profile candidates.

Candidate Should Be Direct Apply Also

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers.