Jira Architect Job In Merck Group In Bengaluru / Bangalore

Work Your Magic with us! Ready to explore, break barriers, and discover more We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet That's why we are always looking for curious minds that see themselves imagining the unimaginable with us Opportunity As a JIRA and Confluence Lead, you will focus on administrations, migrations, and customizing Jira, Confluence, Align, Tasktop, and JAMA in Merck, partnering with business stakeholders across the globe.

Responsibilities

• Analyze the new JIRA/Service desk project request, Discuss it with the project team and provide the best solution that suits their requirement
• Upgrade JIRA and Confluence at frequent intervals
• Migration from on-premise to Data Center
• Handle the Datacenter Installation, monitoring and upgrades
• Migration of JIRA and Confluence from on-premise to Cloud.
  
  
• Design the workflow, screens, issue types, issue security scheme, field configuration, permission scheme, notification schemes, and custom fields that suit the requirement of the project team so that JIRA can be utilized for different types of tracking
• Provide JIRA, JIRA Agile, and Service Desk Training to newcomers and new teams
• Set up JIRA Service Desk projects for the users and customize the customer portal, queue, workflow, SLA, Automation, etc based on project needs
• Setup Confluence space and customization
• JIRA to Confluence, JIRA to JIRA Integration through the application link
• Set up Agile and Kanban Boards, Filters, Dashboards, Gadgets, and Reports as per the user's needs
• Re-Index JIRA in a timely manner, and restart JIRA when needed
• Data Import to JIRA using CSV.
  
  
• Provide solutions to customer queries
• Troubleshoot the issues, debug log errors, and resolve production issues
• JIRA Suite Utilities - For Workflow automation
• Script Runner for JIRA - Automation using Scripting
• Automation For JIRA - Automation in JIRA
• Xray - For Test Management
• Zephyr - For Test Management
• Portfolio for JIRA, JIRA Toolkit, Timesheet, Better Excel
• JIRA-Gitlab integration, JIRA-Bucket integration, JIRA-Jenkins Integration, JIRA-Outlook Integration, JIRA-Tasktop integration

Qualifications

• 9-12 years of total experience with 5+ years of hands-on experience in JIRA and Atlassian tools
• Should have implemented and worked on JIRA migrations within on-premise and datacentre
• Should have handled a team of a minimum of 4-6 members
• Linux application installation and troubleshooting on logs and backed in database.
  
  
• JIRA SIL scripting knowledge is added advantage
• Integration between applications is a must ( Jira, Confluence, Bitbucket, GitLab)
• Customization and Plugin knowledge is a must
• Should have a good grasp on JIRA, Confluence, and Bitbucket security issues and how to resolve
• Good analytical skills and should be able to grasp existing systems and propose solutions accordingly
• Experience in communication with clients and handling escalations
• Cloud Migrations experience is added.
  
  
• Self-starter who is comfortable working independently and focused on delivering value quickly

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology We are committed to creating access and opportunities for all to develop and grow at your own pace Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!Apply now and become a part of our diverse team!

Merck Group is looking for .

Merck Group is looking for Any Graduate / Post Graduate profile candidates.