Job Details
Create, maintain (modify, convert, extend, block, delete) and administer data for one of the following processes: Cash & Bank, Purchase to Pay, Contract Administration, Master Data, Billing, Back Reporting, Reporting Or any other processes being part of the SSC scope Ensure the data input is correctly completed.
Execute the requester data entry or modification received from the Front Officer and upon approval from the Process Manager Contact the unit front officer for information when required Execution of process documentation.
Registration and processing of Incoming & Outgoing documents on time Daily reconciliation and corrective actions, if needed Contact Local Front officer for additional documentation Log issues and discuss with or escalate to team leader.
Deliver input for proper reporting Support process improvements and harmonization activities Participation in team meetings, process analysis and improvement actions Make sure process KPI's are met with high quality standards.
Takes responsibility on complex processing activities Checking the documents against company business rules Communicate & follow-up with local supervisors in cases of problems via an email-like workflow tool Act as a super user on process and / or application level within the team Perform other tasks as allocated by team leaders, managers relating to reporting and other SSC processes.
Make sure Reporting KPI's are met with high quality standards May initiate process improvements and harmonization activitiesRead more on