Lead Ii Hr Operations Job In Ust Global Singapore Pte Limited In Bengaluru / Bangalore, India

JOB DESCRIPTIONRole Proficiency:Responsible for leading a team and ensuring that processes are followed within SLA and as per guides for activities pertaining to a particular process or for a geography Also function as an individual contributor performing activities related to HR OperationsOutcomes:

1. Responsible for ensuring timely and quality support to employees reaching out to Operations team to ensure better employee experience
2. Owns and ensures that the team provides end-to-end HR Operations support to multiple stakeholders for a particular process or geography
3. Responsible for employee data security and to ensure approval process and safeguards are in place
4. Helps in preparing financial budgets and resource forecasts for the team
5. Maintain smooth relations with various stakeholders so that HR operations work smoothly
6. Encourage team to recommend improvements focused on operational efficiency scalability automation and enhanced employee experience and provide these recommendations to leadership periodically
7. Responsible for the team placed under him/her their deliverables and development
8. Monitoring of critical team members reduction of person dependency and updating succession/backfill plans continuously

Measures of Outcomes:

1. Accuracy and speed of service delivery in all areas of the specialised function
2. Meeting of time lines and quality of resolution for processes handled
3. Vendor performance
4. Process improvements
5. Multi-tasking ability based on efficiency in the given assignment
6. Proactive implementation and execution of given tasks

Outputs Expected:Support to HR Specialist Teams:

1. Assist the SME teams in decision making on HR functional areas (compensation & benefits employee relations training performance management HR systems)
2. Support the SME teams in managing their operational work
3. Work cross-functionally with teams and key stakeholders to generate content ideas
4. Support in Audits compliance and certifications

Vendor Management:

1. Assist in making the purchasing decisions on vendor or consultancy services relating to the subsystem

Other Operational Tasks:

1. Provide guidance to associates on the application of company policies and procedures
2. Prioritize activities for the best interest of the team when working on multiple projects

Team Management:

1. Lead the team in managing and handling the entire or specific HR initiatives across the organization
2. Guide the junior members in team and help them scale up
3. Maintain and ensure confidentiality of sensitive information among team members

Skill Examples:

1. Counselling communication and analytical skills
2. Ability to interact with employees tactfully
3. Capable of working independently with minimal guidance and the ability to manage their work and time.
   
   
4. Exceptional organization and time management skills
5. View challenge as opportunity to grow be innovative and eager to explore new ideas and better ways
6. Understanding of business strategy and practices
7. Ability to adapt to different environments and situations as the need arises
8. Establish a culture of accountability and measurement
9. Provide thought leadership in driving organizational culture and inclusion and diversity
10. Process driven approach
11. Good stakeholder management and interpersonal skills
12. HCM administration and employee data compliance requirements

Knowledge Examples:

Knowledge of HR practices policies and basic employment laws

1. Excellent computer skills (Microsoft Excel Word and PowerPoint)
2. Advanced Microsoft Excel and Word skills
3. Familiarity with HR databases Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)
4. Experience leading cross functional teams/initiatives
5. Must have knowledge on the business and functional aspects of the processes being implemented
6. Ability to quickly learn aspects of organization policies and processes

Additional Comments:1 Responsible for ensuring timely and quality support to employees reaching out to Operations team to ensure better employee experience 2 Owns and ensures that the team provides end-to-end HR Operations support to multiple stakeholders for a particular process or geography 3 Responsible for employee data security and to ensure approval process and safeguards are in place 4.

Helps in preparing financial budgets and resource forecasts for the team 5 Maintain smooth relations with various stakeholders so that HR operations work smoothly 6 Encourage team to recommend improvements focused on operational efficiency, scalability, automation and enhanced employee experience and provide these recommendations to leadership periodically 7 Responsible for the team placed under him/her, their deliverables and development 8.

Monitoring of critical team members, reduction of person dependency and updating succession/backfill plans continuously

Ust Global Singapore Pte Limited is looking for .

Ust Global Singapore Pte Limited is looking for Any Graduate / Post Graduate profile candidates.