Ltimindtree Ia Hiring For Routing And Switching Professional Job In Ltimindtree Limited In Bengaluru / Bangalore, Mumbai

Job Roles and Responsibilities: Should be good with advanced to expert level knowledge and skills on Enterprise Networking (Routing & Switching) Collaborate and work closely with Incident management teams & prioritize the incidents s hared by them Join all the Bridge Lines for troubleshooting along with customer and relevant stakeholders Collaborate and work closely with the Project teams for Configuration details (Hardware and software) Any new process update or technical update to be cascaded to the whole team Is responsible for incidents escalated from Tier 1 or by a customer.

Should correctly assess the priority and business impacts of incidents and accordingly involve Tier 3 en gineers and incident management team for all priority P1 and P2 (high priority) tickets Is responsible for reviewing the results of any previous actions taken prior to assuming ownership of an incident to ensure proper incident analysis and d iagnosis can be done Should collaborate with Tier 3 engineers over more complex issues Change Management Responsibilities: o Tier2 is also responsible for the verifying the change request documents & make sure all the Pre Post ch ecks have been completed for all changes by the Project team o Work on Alarm suppression activities during the Change window and collaborate with Tier 3 engineers wherever needed Tier 2 Engineers are encouraged to coordinate with TAC and BU for all escalated issues till the closure of the issue.

This is hybrid role where candidate needs to have a working experience with advanced troubleshooting in IP R&S, which is more traditional knowledge, Datacenter (20 ) and Wireless (10 ) Should take initiative to improve and make business operations more efficient Should think analytically and assertively in pressure situations Must display leadership characteristics, have the desire to provide excellent cus tomer service, and be self-motivated to continued learning Tier 3 (Routing switching domain) Required Skillsets You should be a technical expert in more than one area Demonstrate technical excellence to influence on high complexity incidentsKindly fill the below link if you are interested https://formsofficecom/r/iKmT4xvKv7

Ltimindtree Ia Hiring For Routing And Switching Professional !!!

Ltimindtree Limited is looking for Any Graduate / Post Graduate profile candidates.