Marketing Executive Job In Amex Group In India, Gurgaon / Gurugram

Job DescriptionYou Lead the Way We've Got Your BackWith the right backing, people and businesses have the power to progress in incredible ways When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success Together, we'll win as a team, striving to uphold our and powerful backing promise to provide the world's best customer experience every day And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong Join Team Amex and let's lead the way together How will you make an impact in this roleThis position will be responsible for managing the top customers (excluding Centurion) for Consumer Cards through Centralized Account Development.

This position will be pivotal in driving portfolio growth, cross-sell, customer satisfaction and client retention targets for top customers The intent is to interact with these members through high touch Servicing, Travel, Experiences and Lifestyle propositionsThe position is going to be based out of our Gurgaon Office and will be integral part of supporting Managers in the administration of Marketing plans and/or forecasts Critical Factors to Success:

• Understand the profile, preferences, history and revenue potential of each segment in the portfolio
• Collaborate with Product and marketing teams to conceptualize and implement initiatives to drive portfolio growth, cross - sell and retention target
• Consultative engagement with the objective of maximizing the value of the Card and demonstrate share shift
• Develops & manages a close relationship with cross functional teams within American Express such as Product, Marketing, World Service, Travel & Lifestyle, Credits and Risk
• Provide a friendly, efficient consultative service that engages customer with the service & optimizes revenue opportunities by proactively anticipating customer requirements & building brand loyalty.
  
  
• High level of Customer service and engagement orientation
• Excellent oral and written communication skills
• Outstanding listening skills and capacity to articulate effective actions based on identified needs and profile
• Ability to build a highly engaged relationship with a High Value Premium customer portfolio
• Graduate
• Excellent Communication Skills

Minimum Qualifications

• Minimum Graduation Required

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success Together, we'll win as a team, striving to uphold our and powerful backing promise to provide the world's best customer experience every day And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belongAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Amex Group is looking for .

Amex Group is looking for Any Graduate / Post Graduate profile candidates.