Eligibility: 2019 Batch – BE/BTech (CS, IT, IS, Electronics++) candidates with 60% or 6 CGPA in 10th & 12th and 55% or 55 CGPA in Graduation
Salary: INR 297 LPA
Service Agreement: INR 2 Lakhs for 2 years from the date of Joining
Joining Location for Training: Bhubaneshwar, Mindtree Kalinga.
Stipend during Training: 21,000/- per month (Rs 6,000/- would be deducted monthly while at Kalinga for stay and laundry)
Roles and Responsibilities:
Technical Skills
• Should have understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc
• Prior Experience in infrastructure monitoring will be an added advantage
Role Details
• Be responsible for queue monitoring and acknowledging tickets.
• Assigning tickets to next level of engineers as per the category of tickets
• Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues
• Incident management and client handling skills
• Support on call, ready to work in any shift as per the project need from any Mindtree location
• Basic application support knowledge
• Excellent written and oral communication
• Ability to work independently, be adaptable to change and varied working hours
• Ready for 24/7 support, rotational shifts
• Ability to take quick decisions, like when to escalate a ticket to next level
• Ability to comprehend the issue and act with swiftness
• Individual must be flexible to work for extended hours, if required
Soft Skills
• High Integrity
• Problem solving skills and learning attitude
• Good communication skills
• Confident & Energetic
• Team player
• Process oriented
Training: The training would be for a period of 8 weeks and has to be completed successfully by clearing all assessments by Mindtree.
Assessment will be based on the 8 weeks training curriculum
Networking
• ITIL Basic Concepts
Interview Process:
• Aptitude test
• Group Discussion
• Technical interview
• Candidate will be given a detailed offer letter (through mail)
• Post successful completion of training/assessment at Kalinga, Date of Confirmation and onboarding into Mindtree
Interview Schedule: Details will be shared once the registrations are over
Mindtree Consulting is looking for B.E. / B.Tech profile candidates.
Short Job Information