Job Details
JOB DESCRIPTIONRole Proficiency:Perform first level of monitoring analysis implement solutions to improve network quality under supervisionOutcomes:
- Acts under continuous support in Network domain for 24/7 operation
- Monitor and perform first level analysis
- To detect diagnose create ticket and resolve network operation issues
- Proactively identify issues there by reducing network downtime
- Support the Management team by providing KPI Performance trend reports as per requirement
- Network planning and KPI analysis
- Basic network Integration validation and testing.
Measures of Outcomes:
- SLA adherence on P1 P2 & P3 as per service providers
- Adhere KPI threshold (less than
- 5% call drops)
Outputs Expected:Planning:
- Ensuring that the new telecommunications network planning meets the needs of the subscriber and operator
Integration:
- Integrating new Network Elements (eNodeB new sector addition and RRU swap)
Alarm Monitoring:
- Monitoring alarms on the network elements and co-ordinate with the field team to resolve the issue within SLA
Fault Management Services:
- Detecting isolating and correcting faults in the network
Configuration Management:
- Collecting different information about hardware devices software and other elements of the network in order to support administration and troubleshooting
Performance Monitoring:
- Creating reports using NetAct tool
Skill Examples:
- Ability to administer routers switches gateways and oversee telecom infrastructure
- Ability to perform and execute drive test in the customer or target environment
- Ability to analyse logs (traces drive test UElogs) / network
- Ability to effectively communicate and interact with Client
Knowledge Examples:
Knowledge on network architecture- Operating Systems and software platforms
- Knowledge of network protocols
- Product knowledge on CISCO Huawei ZTE Nokia and Ericson
Additional Comments:2023-03-10-13269-1 .
Adherence to guidelines specific to customer during Emergency / Critical Incidents Monitoring and escalation of Infra alarms for Critical Sites, BSC, MSC locations, hub sites Network Assessment Network Dimensioning Mobile access Analysis .
Maintain OSS server and ensure Application availability Preventive maintenance and Daily health check-up User Administration & Management of all NMS systems Data base Management & cron activation Integrating new Network Elements (BSC, MSC, HLR, MGW, MSS, CDS, GCS, RNC) in OSS .
Analyze the CR and raw reports required to implement CR Provide sample report to stakeholders for validation as per committed date