Network Security Engineer I R Ind025 Job In Rackspace Technology In India, Remote

JOB DESCRIPTIONKey AccountabilitiesProvide support to project managers on security/network deployments also suggest and detail design changes as and when neededUnderstanding complex technical issues and managing them within a fast-paced business environmentDocument planned and unplanned network events in appropriate tracking and turnover systemsExercises judgment in decision-making to routinely deliver FANATICAL customer support/New hiresAbility to lead the Netsec team in the absence of an immediate managerTroubleshoot and resolve network events and create event documentation accordinglyTake ownership of level-appropriate customer requests and issues, seeing them through to resolutionEscalate support requests to next level engineers and communicate with Incident Management as appropriateImplementation of Gateway, Edge firewall and LBsAdhere to Change Management and Maintenance policy and processParticipate and provide input to Root Cause AnalysisReview, provide input, and sign off on defined policy and process standardsExcellent problem-solving abilities, coupled with a desire to take on responsibilityActs as the primary interface for the client or project manager for basic to intermediate projectsGathers data for reporting and analysisCreate great first impression Fanatical Support experience by serving customers and setting the correct expectation Effectively work with technical peers such as architects, peer experts and project teams on technology road maps and projects.

Key Performance IndicatorsTicket Contribution and Phone Availability: Provide correct and helpful expertise to resolve issues, maintaining high ticket evaluations resultsHigh level of first pass yield and success on written, quality checked, tested, and executed maintenancesPrompt and correct responses to network eventsMaintain proficiency in troubleshooting, tools, and technologiesPerson SpecificationThe Network Security Engineer I has an introductory to intermediate aptitude with:All supported network platforms (Cisco 2900, 3500, 3700, 4900, 6500, ASR1k, ASR9k, Nexus 3k, Nexus 6k, Nexus 7k, Arista 7000, etc)All supported Layer 2 and 3 protocols and features (STP, HSRP, VLANs, CDP, port-channels, OSPF, BGP, MPLS, DWDM, etc)In depth knowledge on Firewall - Palo alto, Cisco ASA, Firepower, Juniper, F5 -LTM/AFM, Citrix Load balancersMust have a good networking background and understandingInitial firewall/IPS/IDS testing of parameters, operation, support, and commissioning.

Knowledge of Analysis of VPNs implementation and Manage and Monitor all VPN connectivityWorking knowledge and hands-on experience on Linux/Unix OS is desirableThe Network Security Engineer I isAble to handle multiple tasks and prioritize work under pressureDetail-oriented in documenting information and able to own customer issues through resolutionCapable of demonstrating sound problem-solving skills coupled with a desire to take on responsibilityPassionate about technology and has a desire to expand technical knowledgeThe ideal candidate possessesA minimum of 3-6 years of recent network security experience with hands on expertise in CLI as well as GUI mode CCNP, CCNA Security level aptitude A minimum of2-5 years of experience in implementing and managing firewalls,Bs and WAFs of various vendors Excellent written and verbal communication skillsCritical thinking skills and the ability to provide solutions with precision during high-pressure situations.

Schedule flexibility to include working a weekend day regularly and holidays as required by the businessHas the ability to work on his/her own, be able to remain calm under pressure and to keep his managers informed of progress against a programme of work

Rackspace Technology is looking for .

Rackspace Technology is looking for Any Graduate / Post Graduate profile candidates.