Job Details
Fraud Investigation: KYC1 Investigate review fraud or detect suspicious behaviour2 Plan the Investigation 3 Review Records 4 Analyse EvidenceConducting investigations into fraud or abuse committed by clientsReviewing and researching evidence/documents to analyse the overall fact pattern of claim and synthe data into a professional report with recommendationsFraud investigators should have absolute knowledge of the extent, patterns, and causes of fraud, including fraud prevention, detention, reporting, fraud risk assessment, and management.
Excellent Communication SkillsInterpretative SkillsCritical and analytical thinking Attention to detailAbility to multitask, critically analyse and interpret a situation & make difficult decisionsTM 1 Year experience TM Transaction monitoring refers to the monitoring of customer transactions, including assessing historical/current customer information and interactions to provide a complete picture of customer activity This can include transfers, deposits, and withdrawals Most financial firms will use software to automatically analyse this dataCommunication skills (communication with customers) Critical and analytical thinking Attention to detailAbility to multitask, critically analyse and interpret a situation & make difficult decisionsChargebacks Disputes1 Year experience CHBTeam investigates on customer claims / disputes on charges on their account due to reasons like goods not as described/faulty defective goods received If the claims are found valid, we recover money from merchant by raising chargeback in respective card system (VROL- Visa Card).
Team also handles ATM disputesCommunication skills (communication with customers) Critical and analytical thinking Attention to detailAbility to multitask, critically analyse and interpret a situation & make difficult decisionManayatha location call Hr@9999624068