Off Campus Drive 2020 Job In Replicon In Bangalore

Job Profile: Trainee – Customer Success Management (CSM)

Degree Needed: BE/ BTech/ ME/ MTech/ BBA/ MBA

Exp Needed: Freshers

CTC:Rs25,000/Month @ Training

After Training: Rs 4.

5 LPA

Work Location: Bangalore

Duration: Initial 6 month as a Trainee after 6 month Customer Success Associate

CTC: Initial 6 months Rs 25,000 after training 45 LPA

Company will provide the free cab and food facilities

Position Overview:

• Replicon is searching for self-motivated, highly engaging individuals to join our Customer Success Manager (CSM) team in our Bangalore office as a Trainee – Customer Success Management

• The Customer Success Manager (CSM) team at Replicon is highly motivated and passionate team with the vision and maniacal focus on customer success and growth If you are right out of college or trying to take your first step to kick-start your career and to be sure you are in a supportive and nurturing environment, then take this opportunity to come meet us for an interview.

• Trainee – Customer Success Management is the Customer Advisor who serves as a point of contact and as a liaison between the customer and the various departments within Replicon Key responsibilities will include managing customer activation process, ongoing support around customer service levels, customer contract renewals, Drive Growth and control churn

• The Trainee – Customer Success Management will understand the customer’s business needs to ensure customer satisfaction and to encourage the continued long-term relationship and help identify opportunities where Replicon services fit their ongoing business strategy

The role requires the employee to work in the North American shift timings

Responsibilities:

• Master Replicon’s innovative system for managing customer growth and building strategic relationships

• Learn and stay current with your product knowledge of Replicon’s software solutions

• Works well with customers to maintain high level of customer satisfaction and develop strong relationships

• Create and deliver reports that details service usage, summarize ROI and value-add, highlight new platform components and identify next steps for the named accounts.

•Manages and retains revenue for a territory’s install base of accounts Runs it like an autonomous business

• Generates demand for additional products and services within the install base of customers and grow the existing revenue base

Requirements:

● Bachelor’s degree (BE / BTech / ME / M.

Tech / BBA / MBA) in any discipline

● Very Strong written and verbal presentation/communication skills (ESSENTIAL)

● Excellent interpersonal skills

● Inclination towards technology

● Intermediate with MS Office

Job Location: Bangalore

Interview Location: Bangalore

Shortlisted candidate from Online test will be informed for the interview

Joining Date: Immediate

Replicon is looking for B.E. / B.Tech , MBA / PGDM / MBM , BBA / BBM / BBS , M.E. / M.Tech profile candidates.