Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact EDUCATIONAL QUALIFICATION:Min 68 year experience in Engineering, Application Support or equivalent IT / EPC function BE / B Tech / MCA or equivalent Scientific or Engineering Degree Candidates with the following will also be considered:
- Specialised courses in Automation
- Work Experience in similar capacity with thorough understanding of the job
ESSENTIAL JOB DUTIES: Member of the Process Application Support group working with the Team Lead to support SPPID, PPS / Fluid flow analysis applications, Simulators etc.
Support the Team Lead in coordinating with GBU's Project's and gather RequirementsExpectations for Integration and PlanProvide support Interact with End uers to support, troubleshoot, interact with vendors, resolve licensing issues etc .
Participates in discussions with Information Management team in terms of Monitor and ensure timely closure of TasksIncidents received by the team through Service Now, over e-mail or telephone Work with Software Vendors (In Case of COTS) and Development team (in case of in-House applications) Maintenance of Test Environment for Application exchanges .
Testing applications and participate in certification process for new versions of applications Providing training to users / super-users on application as required Participate in train-the-trainer modules .
Support the Team Lead in technical discussions with the team for Setup / Configure applications as required by the project Interaction and communication within Automation and IS&T groups, Corporate teams, GBU / Site offices, FSM, Functional management in local and overseas offices Maintain / develop standard reporting practices Support the Triage and Root Cause Analysis exercises as and when required .
Interact with vendors and suppliers Amenable to working in shift operations JOB KNOWLEDGE: Knowledge of Bechtel Process Engineering Work processes and Data flow between tools Good understanding of Database structures and application architecture for supporting Applications.
Familiarity with Oracle, SQL Server, Access databases Good understanding of application architecture concepts and standards, set-up and migration procedures Basic knowledge of hardware and operating systems including system architectures, network infrastructures, etc.
Experience with Hexagon SmartPlant suite of products like SPPID, SPF, SmartSketch etc will be an added advantage