Job Details
Job Description :Secureworks is hiring Principle Software Engineer for our Salesforce Sales Cloud, Service, FinancialForce PSA and CPQ development team We are looking for a Software Engineer to join our Go to Market organization, as we work to expand our Salesforce PlatformResponsibilities:This individual will be required to participate in all phases of our Agile Scrum Software Development Life CycleThis will include, but is not limited to:
- Functional requirement analysis
- Solution Development
- Salesforce Configuration and Development
- Testing
- Training
- Deployment
- Documentation
As a technical leader:
- Team Mentorship
- Peer Review
- Training
- Documentation
- High Level Platform Troubleshooting
- Multi-Audience Communication
Requirements:We are looking for candidates who have a strong background and demonstrated success in:
- Software Development
- Forcecom Platform
- Sales Cloud, Salesforce CPQ, Financial Force PSA (preferred)
- Flow, Visual Force and APEX Coding
- Software engineering skills with Java SE & EE (Java, JSF, SQL) preferred
- Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development
- Lightning Component Configuration
- Aurora Components
- Salesforce Integrations Experience with web services (REST, JSON & XML, etc.
) - Respond to customer requests that have been escalated from Tier 1 support
- Work with closely with our customers and Tier 1 support team to provide technical answers, solve technical problems, and suggest appropriate workarounds related to supported applications
- Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the Salesforce community
- 2+ years experience in Salesforce CRM technical support
- Salesforce Trailhead Badges
- Strong verbal and writing skills
- Ability to see things from a customer's perspective, be empathetic and provide great service
- Ability to prioritize, multi-task, and perform effectively under pressure
Candidates should be an excellent team player and mentor, yet capable of working independently They will be expected to work with minimal direction as well as work proactively and collaboratively as members of large global projectDesirable Requirements
- Salesforce Administrator Certification (ADM201)
- Salesforce Advanced Admin & Salesforce Developer Certifications
LocationINDIA:Secureworksis an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any KindSecureworks, a Dell Technologies company, is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment All employment decisions atSecureworksare based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operateSecureworkswill not tolerate discrimination or harassment based on any of these characteristics.