Job Details
Job Title: QC Analyst Location: NoidaAbout Barclays Barclays is a British universal bank We are diversified by business, by different types of customers and clients, and by geography Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the GroupRisk and Control Objective Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards Working Flexibly We're committed to providing a supportive and inclusive culture and environment for you to work in.
This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life If you would like some flexibility, then please discuss this with the hiring managerHybrid WorkingWe are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in.
We're flexible on how this works and it may continue to change and evolve Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter However, some colleagues may choose to spend more time in the office over a typical period than their role type requires We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances These requests will be reviewed and agreed for a period of time ie.
, will have a start and end date Please discuss the detail of the working pattern options for the role with the hiring managerIntroduction: Quality Controls Analyst will be responsible for reviewing a sample of cases completed within Financial Crime Operations Screening to ensure it is in line with process and policy .
Ensure that feedback is delivered on time and seamless dashboard reporting on a daily basis Collate and distribute the results from the QC Scores to provide management and external stakeholder's oversight Investigate error trends, discuss with operations to assist the improvement of quality rates Conduct thorough investigations conducted by the Operations Deliver all error feedbacks to respective advisors for all the errors reported out, each day.
Work with the Team Manager/Operations Manager to plan and provide support to enable performance improvement for advisors with high defect rate Detailed understanding of the business operational objectives, procedures, service standards and compliance requirements Knowledge of bank and product procedures and policies specifically Regulatory Compliance for products and services .
The role holder will have experience of financial crime screening, along with banking and financial services exposure preferably in a Customer Screening, Payment Screening, Sanctions & PEP screening and AML Screening due to the specialist nature of the functionWhat will you be doing Provide a dedicated and robust QC of investigation's conducted by the FCO Screening Operation Complete all QC checks for the day as per defined procedures Deliver all error feedbacks to respective advisors for all the errors reported out, each day.
Work with the Team Manager/Operations Manager to plan and provide support to enable performance improvement for advisors with high defect rate Detailed understanding of the business operational objectives, procedures, service standards and compliance requirements Knowledge of bank and product procedures and policies specifically Regulatory Compliance for products and services .
Strong interpersonal and relationship building skills to ensure seamless feedback delivery Exposure to understand & prepare high level dashboards with proficiency in Excel & Power point Proven experience in an Operations and/or assurance roleWhat we're looking for: Graduate in any discipline .
Effective communication, including questioning skills Excellent organisational and planning skills Ability to work independently or as part of a team Achieving high standards and delivering results with accuracy and attention to detail MS Office Applications proficiency (Outlook, Excel, Word & PowerPoint) .
Ability to comprehend given set of instructions and apply the same for day to day transaction processing Skills that will help you in the role: Knowledge of Customer Screening, Payment Screening an Adverse Media Knowledge of the roles and business activities carried out by other teams in the Corporate Bank- as well as across Barclays' other business functions- with an understanding of how these relate to the Frontline Monitoring Team's role and business activities Attention to detail, understands importance of accuracy and responsiveness Strong Analytical and Problem-Solving skills .
Strong Communication skills, both verbal and written Results driven with a commitment to continuous process improvement and quality Ability to multi-task and work under pressure Ability to work independently under minimal supervision Proficient in Microsoft applications Where will you be workingNoidaBe More at Barclays At Barclays, each day is about being more - as a professional, and as a person.
'Be More @ Barclays' represents our core promise to all current and future employees It's the characteristic that we want to be associated with as an employer, and at the heart of every employee experience We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays Visit homebarclays/who-we-are/ for more detailsPurpose, Values and Mindset We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term Our values underpin everything we do: Respect, Integrity, Service, Excellence and StewardshipRespect We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity We operate with honesty, transparency and fairness in all we doService We act with empathy and humility, putting the people and businesses we serve at the centre of what we doExcellence We champion innovation, and use our energy, expertise and resources to make a positive differenceStewardship We prize sustainability, and are passionate about leaving things better than we found them Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do our Mindset is to Empower, Challenge and Drive.
Empower Trust and support each other to deliver Make decisions with those closest to the topic Include diverse perspectives Celebrate success and learn from failureChallenge Question whether things can be done better.
Use insights based on data to inform decisions Be curious about how we can adapt and improve Speak up and be open to alternative viewpointsDrive Focus on outcomes Deliver with pace.
Be passionate and ambitious about what we do Take personal responsibility Actively build collaborative relationships to get things done