Job Details
Job Title:Senior Consultant - SAP SOLMAN ChaRMJob Description:()ABOUT US:Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain We empower our customers with speed, visibility, automation, and resiliency - to thrive on changeOur transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platformsBristlecone is ranked among the top ten leaders in supply chain services by Gartner We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants.
Bristlecone is part of the $194 billion Mahindra GroupROLE: Senior Consultant - SAP SOLMAN ChaRMROLE DESCRIPTION
- SAP Solution Manager Consultant with Bachelors degree
- Job Duties and Responsibilities Define a Roadmap for Implementation of SAP Solution Manager 72 Monitoring capabilities on SAP ECC, S4 HANA, SAP PI PO, BW, SAP CRM SRM landscape
- Requirement gathering with GAP analysis in designing future state operations for SAP Technical Monitoring, Interface Monitoring and Business Process Monitoring.
- Revise and Improve Global Support Infrastructure with UxMon, Ignio, HPALM, ServiceNow, AppDynamics and Technical Monitoring capabilities from Solution Manager
- Understand gap analysis and prepare mitigation plan with various functionalities of solution manager
- Work with all internal partners in gathering and understanding Business Processes
- Implement BPMon for proactive and processoriented monitoring of clients Core business processes
- Prepare plan and execute End User Experience Monitoring UXMon with script execution and Integration plan with E2E trace analysis.
- Implement Industrys best practices for S4HANA, SAP ECC landscape with Monitoring infrastructure to help performance optimization
- Conduct Roadshows to BASIS, Database, Level1, Level2 teams on utilization of System Monitoring, Job Management capabilities
- Install and configure Solution manager 72 with ChaRM, Technical Monitoring, system monitoring with alert configurations
- Conduct Weekly and monthly demos to client Management on progress and milestones of the project.
- Obtain Signoffs from Business Leads for each landscape on Performance Optimization with Implemented Monitoring and alerting capabilities
- Work with Documentation to prepare, train, help and guide Command Center Team CC Team on usage Support capabilities
- Skills Knowledge required Technical knowledge around all the Solution Manager applications ChaRM, Monitoring, business Process Management, Project management, License Management, Testing, integration with tools such as HP Quality Center and other testing software
- Customizing SOLMAN monitoring template for different SAP systems
- Able to configure email alerting and integration with Service Now.
- Troubleshooting from the alert and adjust threshold accordingly especially knowing where to locate logs and trace files
- Customizing alert so the email subject has the SAP system id, not a generic alert subject
- Expertise with solution Manager 72 Mandatory requirement, SAP Solution Manager 71.
- Upgrade experience from 70, 71 to Solution manager 72
- Need More of Solution Manager profile than a SAP BASIS resource with experience of supporting Solution Manager
- The resource must be able to follow instructions and understand how Business Requirements works for all the lists that are defined by but they the team.
- Ability to work with IT and the business to establish processes and procedures for using all the Solution Manager Applications
- Able to work and communicate clearly with diverse group of people to reach a census on how the tool needs to be used
- Good written communication skills able to document meetings, develop processes and procedures
- Experience using Solution Manager on projects and leveraging multiple Solution Manager Applications
SOFT SKILLS
- Excellent communication skills, verbal as well as written
- Positive attitude with flexibility and maturity to work in a challenging client environment
- Ability to drive project responsibilities in a dynamic and proactive manner
- Ability to showcase three Mahindra RISE Pillars eg Accepting No Limits, Driving Positive Change and Alternative Thinking
EQUAL OPPORTUNITY EMPLOYERBristlecone is an equal opportunity employer All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability statusInformation Security Responsibilities:.
Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System Take part in information security training and act while handling information Report all suspected security and policy breach to Infosec team or appropriate authority(CISO).
Understand and adhere to the additional information security responsibilities as part of the assigned job role