Senior Technical Writer Job In Servicenow In Hyderabad / Secunderabad, Telangana, India

Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible We dream big together, supporting each other to make our individual and collective dreams come true.

The future is ours, and it starts with you With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For and World's Most Admired Companies 2022 Learn more on and about their experiences working at ServiceNow Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role.

We believe skills and experience are transferrable, and the desire to dream big makes for great candidatesJob DescriptionWhat you get to do in this role:

• Work closely with engineering and product management to plan, create, and maintain user-focused technical documentation for multiple product features or applications, in alignment with an established content strategy
• Provide input to help shape future content strategy for the product or business unit you help to support
• Contribute to the continued evolution of ServiceNow's content development processes, DITA-based information model, and writing style and standards
• Develop a strong understanding of the ServiceNow product ecosystem and expert knowledge of the specific product area and user base you support

QualificationsWhat you have:Basic Qualifications:

• BA/BS degree or higher in technical writing, technical communication, English, journalism, or rhetoric or an equivalent combination of education and experience in these or other related fields
• Understanding of content development life cycles and processes

Preferred Qualifications:

• 4+ years work experience in technical communication
• Samples of your prior technical writing work or other writing that demonstrates your ability to communicate complex ideas and technical information clearly
• Experience authoring in the Darwin Information Typing Architecture (DITA) or another XML-based structured authoring architecture
• Experience independently planning, creating, and delivering documentation in a fast-paced, globally distributed software development environment
• Ability and eagerness to demonstrate leadership by mentoring other writers, adapting quickly to changing priorities, and helping diverse cross-functional teams collaborate effectively to deliver exceptional results

JV22Additional InformationServiceNow is an Equal Employment Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law At ServiceNow, we lead with flexibility and trust in our distributed world of work to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the US Government for certain individuals All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.

S Government Please Note: Fraudulent job postings/job scams are increasingly common to learn what to watch out for and how to protect yourself All genuine ServiceNow job postings can be found through the .

Servicenow is looking for .

Servicenow is looking for Any Graduate / Post Graduate profile candidates.