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Service Desk Job In Cgi In Across India
List of all service desk job in cgi in across india. Click Here View Job List. This page will help you to get all details about service desk job in cgi in across india. Service Desk job 2024 in cgi company in Across India location. Apply online for service desk vacancy in cgi.
Job Details
Job Description:
- Respond to requests for technical assistance by following prescribed procedures
- Research reported incidents using available information sources and tools Diagnose, triage and resolve hardware, software, applications or basic network-related issues
- Log all contacts and document all the activities and results accurately and completely within the incident management tool
- Assign unresolved tickets to the appropriate support team.
- Proactively monitor, follow up and expedite the resolution of assigned and pending tickets
- Identify and escalate tickets requiring urgent attention and action
- Stay current with system information, changes and updates
- Adhere to work schedules, attendance and leave policies
Skills:
- Communication (Oral/Written)
- English
- ITIL
Candidate Profile
BE/ B.Tech in Computers/ Electrical/ Electronics B.Sc/ MCA
Any UG/PG degree.
2020/ 2021 Batch
Required qualifications to be successful in this role (graduation is must)
Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax.
Knowledge of how to use computer and basic awareness of Microsoft tools like word, excel etc.
Willingness to work in a 24.7 environment on rotational shifts.
Ability to think clearly, analyze the problem and take necessary steps to fix the issue
Any UG/PG degree.
2020/ 2021 Batch
Required qualifications to be successful in this role (graduation is must)
Excellent speaking and writing skills in English with a neutral accent, correct grammar and syntax.
Knowledge of how to use computer and basic awareness of Microsoft tools like word, excel etc.
Willingness to work in a 24.7 environment on rotational shifts.
Ability to think clearly, analyze the problem and take necessary steps to fix the issue
Cgi is looking for B.E. / B.Tech , B.Sc , MCA profile candidates.
Short Job Information
Job Title : Service Desk
Company Name : Cgi
Job Location : Across India
Education : B.E. / B.Tech , B.Sc , MCA
Category : Computers / IT
Experience : Freshers
Post Date : 13 June, 2022
Last Date : 28 July, 2022
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How to Apply for Service Desk
Desirous candidates may apply through online mode as soon as possible by clicking below link.
About Cgi
With 68,000 professionals in 40 countries, CGI has an industry-leading track record of on-time, on-budget projects, aligning our teams with clients’ business strategies to achieve top-to-bottom line results. In India, our centers have 9,500 professionals and span eight offices in four cities, including Mumbai, Bangalore, Chennai and Hyderabad.
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