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Service Desk Lead Job In Acute Informatics Private Limited In Mumbai, Pune
List of all service desk lead job in acute informatics private limited in mumbai, pune. Click Here View Job List. This page will help you to get all details about service desk lead job in acute informatics private limited in mumbai, pune. Service Desk Lead job 2024 in acute informatics private limited company in Mumbai, Pune location. Apply online for service desk lead vacancy in acute informatics private limited.
Job Details
Excellent communication & spoken skills in English, for voice support to US based end users Knowledge of Active directory and Basic troubleshooting knowledge for Internet/LAN Experience of handling calls / tickets from end user over phone and provide L1 support Experience of Logging and updating tickets (with accurate and descriptive comments) on Helpdesk tool (provided by Colgate) Experience of following standard processes for forwarding tickets, as required, to the next appropriate Team/level of support Assign correct priority to incidents/SR/CR via Helpdesk tool (Provided by Colgate) Escalate issues / tickets which are going beyond the service levels to respective Colgate stakeholders Track all the issues and send status updates on the progress
Candidate Profile
Urgent Opening For The Post Service Desk Lead At Mumbai Location
Acute Informatics Private Limited is looking for Any Graduate / Post Graduate profile candidates.
Short Job Information
Job Title : Service Desk Lead
Company Name : Acute Informatics Private Limited
Job Location : Mumbai, Pune
Education : Any Graduate / Post Graduate
Category : Computers / IT
Experience : 2 ( years )
Post Date : 18 January, 2023
Last Date : 18 July, 2023
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