Service Manager Job In Danfoss In India

Job DescriptionDanfoss is looking for an enthusiastic Service Manager If you are an experienced professional ready to bring forward your ideas, then Danfoss gives you the freedom to do so Job ResponsibilitiesResponsibilities for this position include, but are not limited to, the following Provide support to India Danfoss Drives customers via phone and email in a fast-paced, high performing contact center environment, owning and effectively following VFD-related issues through to resolution, including requests such as: Technical, troubleshooting, start up, installation, programing, commissioning, spare part ID, schematics/documentation, equipment crossover, case management/ development, and warranty support, amongst others.

Take ownership, research, diagnose, troubleshoot, and identify solutions to resolve escalated and/or complex system issues, often involving high-profile higher horsepower applications, fieldbus, common DC bus, drive and motor theory, power quality, etc Lead in the process of failure analysis and root cause identification for drive equipment as situations and customers require it Identify quality issues, collect data, report, and channel through the appropriate avenues to ensure satisfactory resolution.

Supervise and support external service partners' queries as part of Danfoss service procedures provide or produce repair/service instructions in cooperation with affiliate team Provide expert support and assistance on high complexity and/or high-profile cases escalated from Level I, from within Level II or alternative internal routes and deliver adequate and timely solutions .

Support the 24/7 Develop and maintain an expert-level knowledge of product, service, application, drive, motor and electric theory, power quality/harmonic analysis, UL/CE/IEC/related standards, power electronics, business trends, and industry topics needed to support duties Regular review with KAM customers Job required 50% travelling outside Chennai locationBackground & SkillsThe ideal candidate possesses these skills.

Bachelor's degree in Electrical Engineering or related field (or a mix of Associate degree and demonstrable extensive experience in the Variable Frequency Drive, Power Electronics, and Automation industry) Minimum 8 years of relevant service and/or application experience in the Drives, Power Electronics or Automation industry .

A solid understanding of essential electric theory principles such as resistance, impedance, capacitance, inductance, electromagnetism, power conversion, 3 phase systems, synchronous and asynchronous machines, energy storage, hybridization, DC power circuits, etc Ability to read and interpret electrical schematics of varying levels of complexity Ability to effectively use standard electrical test equipment such as multimeters, oscilloscopes, and power analyzers.

Service and Application experience on Danfoss variable frequency drives is highly desirable In lieu of Danfoss-specific knowledge, experience on other brand VFDs can be considered Experience implementing PLC and DCS systems.

Experience implementing fieldbus systems (Serial and Ethernet based protocols, etc)Danfoss - Engineering TomorrowAt Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow No transformation has ever been started without a group of passionate, dedicated and empowered people.

We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are It is a strong priority within Danfoss to improve the health, working environment and safety of our employees Following our founder's mindset 'action speaks louder than words', we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030

Danfoss is looking for .

Danfoss is looking for Any Graduate / Post Graduate profile candidates.