About the Role for McAfee Freshers Recruitment As Software Engineer Intern
• Act as the first point of contact for corporate/enterprise customers of McAfee
• Handle real-time voice calls and portal cases and respond in a timely manner
• Work in a team with assorted expertise
• Update customers on progress of their cases on a regular basis
• Leverage team members’ expertise to deliver resolutions to customers in a timely manner.
• Maintain a friendly, open, approachable, positive attitude
• Willingness to work in 24×7 rotational shifts (including night shifts) is a must
About You for McAfee Freshers Recruitment As Software Engineer Intern
• Excellent verbal & written communication skills is a MUST
• Be able to effectively communicate with global customers over phone & email
• Industry certifications like CCNA, MCSE, S+ will be preferred.
• Basic understanding of Microsoft Windows technology with some exposure to Server operating systems
• Basic networking knowledge
• Beginner level knowledge on Linux is preferred
• Knowledge of computer security procedures and protocol
• Exposure to security concepts is an advantage.
Mcafee Intel Security is looking for B.E. / B.Tech profile candidates.
Short Job Information