Job Details
Please read the JD carefully Role Definition: Responsible for the day-to-day operations or management of a retail store Meeting sales goals by training motivating, mentoring and providing feedback to store staff Designation: Manager / Assistant Manager Store OperationsResponsibilities 1 Driving Sales a Drive retail sales at the store level.
b Developing business strategies to raise our customers' pool, expand store traffic and optimize profitability c Meeting sales goals by training, motivating, mentoring and providing feedback to sales staff d Train and Motivate staff to do Cross, Up and Link Selling of products.
2 Customer Service: a Ensuring high levels of customers satisfaction through excellent service b Practice and train staff on the service models by creating welcoming, inspiring, and personalized experiences with all guests c.
Create an amazing experience for all clients with exemplary custom service 3 Product Knowledge: a Offer extensive beauty and cosmetic information to staff and train them to advise better 4.
Marketing Promotion a Liaising with the marketing team to initiate activities at store for increasing the footfalls at retail store b Liaising with mall management for any promotional events or activities at the store 5.
Reporting a Prepare reports on returned and / or damaged beauty products b Working on daily sales report, cash & card report, petty cash reports c.
Competition Analysis 6 Inventory Management a Maintaining optimum stock: Ordering by setting & changing norms for all brands b.
Create effective displays to sell seasonal and promotional beauty products c Implementation of Visual Merchandising & Promotional collaterals as per plan Skills: Essential: Multitasking, Analytical, Operations Management , MIS & Reporting Desirable: Knowledge: Essential: Product Knowledge, Inventory Management, Desirable: Behaviours: Commercial Acumen Customer Oriented Planning & Organising Relationship Management Team Engagement