Responsibilities
Represent Microsoft and communicate with enterprise customers via telephone, written correspondence, or electronic service about finding solutions for technically complex problems identified in Microsoft products
Solve highly complex problems (at different levels), involving broad, in-depth product knowledge or in-depth product specialty; that may include support of additional product line Frequently, these problems will not only be technically complex, requiring the highest level of customer skill
Responsible for efficiently managing the relationship with these customers and thoroughly documenting their cases
Qualifications:
BE/B.
Tech in CS/ IT or ECE (Electronics & Communication) (year of graduation should be 2022)
No pending backlog
8+ CGPA
Fluent in verbal and written English
Strong interest in Microsoft Technologies (net, Azure,)
Deep understanding of markets, customers, and related technology
Microsoft Corporation india is looking for B.E. / B.Tech profile candidates.
Short Job Information