System Engineer Fresher Job In Wipro In Bangalore

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Job Details

Job Description:

  • Excellent communication skills,
  • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills
  • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies
  • Troubleshooting Windows, Outlook, Teams, Citrix VDI, VPN, Security App etc over Remote Support
  • Answer incoming calls and respond to customer’s emails in timely manner.

  • Manage and resolve customer complaints
  • Identify and escalate issues to supervisors as and when needed
  • Provide product and service information to customers
  • Research required information using available resources and Offer Solution to customers
  • Research, identify, and resolve customer complaints using applicable software.

  • Route calls and tickets to appropriate resources and Domains who can best support he user,
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Create SOPs for new Issues and resolution given
  • Complete call logs and reports
Candidate Profile
BE/ B.Tech, ME/ M.Tech (CSE/ IT/ ECE)

Wipro is looking for B.E. / B.Tech , M.E. / M.Tech profile candidates.

Short Job Information


Job Title : System Engineer Fresher
Company Name : Wipro
Job Location : Bangalore
Education : B.E. / B.Tech , M.E. / M.Tech
Category : Computers / IT
Experience : Freshers
Post Date : 30 May, 2022
Last Date : 14 July, 2022
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How to Apply for System Engineer Fresher
All interested and eligible candidates can apply for the drive online by the following link as soon as possible.

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About Wipro
Wipro Technologies Ltd is a leading manufacturer of computer hardware and provider of IT services in India and the Middle East region. Part of Wipro Ltd, the $6.98 billion conglomerate and global leader in technology enabled solutions, the company leverages on the parent’s philosophy of ‘Applying Thought’ to enable business results by being a transformation catalyst.
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