Job Details
Job Role: Technical Content Writer Experience: 0 to 10 years Job/Client Location: Mumbai (Work from Office) WFH Option: No, Only Work from Office Notice Period: 0 to 45 days Education: BE, B Tech, ME, M Tech, MCA Role Description: - Determine the needs of end users of technical documentation and work closely with technology and business team to make products easier to use This involves Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes, and other documentation.
- Design infographics, develop feature walkthrough videos and other engaging content to impart product knowledge to various stakeholders - Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues and other internal developments - Execute the Content Calendar by building and delivering on the roadmap set by the management Requirements: - 0 to 10 years of experience in technical content writing for SaaS products - Exceptional technical writing and editing skills, as well as the ability to adopt the style, tone, and voice of our business' various types of content.
- Demonstrable active presence in online communities such as blogs, discussion forums, LinkedIn articles, Tweets, Quora answers - Ability to quickly grasp complex technical concepts and make them easily understandable to users in the form of text, images, videos, infographics - Ability to identify issues, challenges, and gaps associated with the content - Ability to understand briefs and translate briefs into high-quality product collaterals This description has been designed to indicate the general nature and level of work performed by employees within this position.
The actual duties, responsibilities, and qualifications may vary based on the assignment or group