Technical Support Exucative Job In Mphasis In Across India

Job Descritption:

• Provide L1/L2 Support to End Users for Hardware / Products on Inbound Calls
• Excellent verbal and written Communication skills
• Ability to work on multiple screens at the same time and handle order processing on Calls
• Strong interpersonal and organizational skills
• Prioritize and manage time effectively, while handling multiple priorities
• Provide First Call Resolution and resolve customer issues in a timely and effective manner
• Should have a reliable and fast WiFi connection at home
• Should be ready to connect via video during training and 1 on 1 discussions
• Should have a safe and suitable work environment at home
• Should be able to work as per the break/lunch timings allocated by the supervisor
• Candidate should be willing to work from office
• Flexible to work in 24*7 work environment
• Candidate should be willing to work in rotational shifts and rotational weekly off

B.Sc/ BCA Diploma/ BE/ B.Tech (CSE/ IT/ ECE/ EEE/ ICE/ ME)
2019/ 2020/ 2021 Batch
Grad/ UG Fresher or upto 2 years of Technical support

Mphasis is looking for B.E. / B.Tech , BCA / BCM , B.Sc profile candidates.

All interested and eligible candidates can apply for the drive online by the following link as soon as possible.

We service clients in Banking & Capital Markets, Insurance, Manufacturing, Communications, Media & Entertainment, Healthcare & Life Sciences, Transportation & Logistics, Retail & Consumer Packaged goods, Energy & Utilities, and to Governments around the world.

A leading applied technology services company, Mphasis stands tall on the edge of NEXT and positive disruption. With our agile business processes and innovations, we anticipate the future of applied technology, predict tomorrow’s trends to keep our clients at the summit in an ever-changing marketplace. Leading with architecture and design, our next-gen solutions enable enterprises to accelerate on their digital transformation journey.