Technical Support Saas Job In Venpa Staffing Services India Private Limited In Bengaluru / Bangalore, Remote

• Be the first point of contact for clients and partners, troubleshoot issues or escalate them internally
• Research, debug and solve client's issues
• Become an expert in Finance related products
• Work closely with Support, Product and Engineering teams to improve the support system
• Play a significant role in the growth and development of our customer support competency

• Fluent English (verbal and written)
• Mandatory skill to be able to write short technical explanations
• Ability to self-manage time and prioritize tasks accordingly
• Ability to work effectively in a fast-paced, innovative environment demonstrating high energy, a sense of urgency, and decisiveness
• Aptitude to multitask with a high volume of tasks
• Responsible, independent
• Team player with solid communication and presentation skills
• Basic understanding of SAAS product development and its technology stacks (ex Javascript, CSS, Java, NGINX, mysql, MongoDB etc) will be an added advantage.
  
  

• At least one or two years of experience as Technical Support or QA
• Team player with solid communication and presentation skills
• Ability to effectively interact with both technical and non-technical audiences and communicate effectively between the two

Venpa Staffing Services India Private Limited is looking for Any Graduate / Post Graduate profile candidates.